Staff was outside checking in another vehicle and they took the keys and said have a good day. No receipt nothing.
Amanda J
Eminence Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Eminence, KY 40019
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-Haul- more comprehensive mechanical and electrical inspections prior rental - remove from the roads trailers with signs of performance issues - offer transloading support for issues caused by U-haul the trailer had electrical issues after I loaded the trailer and before I left home. Called roadside assistance and they thankfully were able to get the trailer fixed. After 4 hours driving the trailer axel failed and completely broke down almost causing an accident. Called roadside assistance and they called a tow truck who took the trailer to other uhaul location for trailer exchange and transload. I asked for help to transload the cargo as many things required 2 people to move them. All employees denied help due to company liabilities and the roadside assistance team tried to make up for that by offering $100 which I declined as I wanted to come clean in here. this is unacceptable. Employees should have helped as this was not my fault in the first place. this added 5.5 hours to my original 16 hours itinerary.
Ricardo OIn the middle of nowhere
Sergio fWe were a tad bit late on dropping the trailer off. This is the second time we have used this location and neither time have they assisted with helping us unhook the trailer. Never said we were being charged for the few hours we were late or even asked why we were late. Had my bank not notified us we were charged we would not have known!
Mary RLady was very helpful for me being a first timer
Steven S