This is the only transaction with a location/company that I haven't interacted with before, within the last 3 months. 4 days after I was charged for the rental, I'm now dealing with debit card fraud, fraudulent bank activity, and scam calls trying to access my bank information. I believe this location is using uhaul rentals to harvest debit card info and commit fraud. I reported this to uhaul 2 days ago and was told the regional manager would reach out to me. I haven't received anything from a regional manager or anyone from uhaul. It doesn't seem like uhaul cares that their vendors might be using their service to scam people. I'll be telling everyone I know to stay away from uhaul.
Brooke L
J&S Stop N Shop LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Columbus, OH 43229
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulTruck was dirty, constantly made loud noises, and had a maintenance message displayed
Dominic DThe website to pick up 24/7 was difficult to use, I spent 45 minutes trying to figure out why it kept rejecting me and my credit card or at least not confirming that I gave it. I finally called UHaul and they gave me the info I needed and a phone # if there was any trouble during pickup.. Of course there was a problem, thank goodness for the number. Other than that, everything else was fine.
Kathleen EClerk was very helpful.
DON SMy location for both drop pick up and drop off were changed multiple times. The workers at both locations I had to go to were next to unhelpful as it was like I was bothering them to ask for assistance. My link did not work when i picked the truck up, so i basically just got the keys and was sent on my way. The place I eventually got a truck from did not have any equipment for my order either.
Dylan S