The first location I booked with didn’t have the van even though I made a reservation. The second location it took at least 20 mins to get the keys because the staff didn’t understand what to do. You need to train the people if they are going to give out keys. Really you should have a way to just open the vehicle from the app or open a lockbox with keys to avoid human interaction.
MARTHA M
Fine Fare Supermarket On Clark St
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Brentwood, NY 11717
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI I pre-booked one utility dolly and 1 dozen of furniture pads. Upon arrival, there was none provided. As a result, my movers refused to accept 'Safe move' insurance.
MASREF LCharged me twice and still haven’t heard back about the charge
DAVID KEverything was maintained well. The gentlemen were courteous, helpful, and informative.
MARYJOANP MThe supermarket was very unorganized in regards to how to handle U-Haul rentals. Nothing about it was simple or “mobile” there was no key drop box I had to deal with the supermarket employees who spoke very little English. Overall experience with extremely poor. Also the horn didn’t work, and truck needed an oil change.
Steven J