My problem is not with the pickup location but U-Haul overall. I had been told that I would get a furniture dolly but when I showed up was told none was available. Further, an employee said they are very scarce and that locations fight over who gets them. As a result, I had to hire professional movers, at a cost of aproximately $750, because it was now impossible for us to move everything ourselves. I would have been really screwed if I'd had to have my move completed that day as the pros were not available until Monday. This was totally unaceptable. Second, it seems that is is practice to not have the tanks filled at pickup? More on this when I comment on the drop off.
Peter K
Buck Rentals
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Bloomington, IN 47404
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulThe person at this location was onsite and took care of me right away. Very happy with this location.
SCOTT PVery nice employee
danny lHickey worked well with he got me into the truck helped me when I had issues on returning the truck
Deryal hThey couldn’t guarantee my rental on a Sunday and I had to try multiple times to get the $50 credit back for that. Still not provided at this time
EDWIN M