JM Moving Labor
Con sede en Buckeye, AZ
Nosotros
JM Moving Labor offers quick and reliable moving services for all your needs. We offer crews of 2 to 4 movers with more than a decade of professional experience and exceptional service. We are happy to assist with all your needs from loading, unloading, packing and more.
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Comentarios de clientes
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This company gives a 3 hour window for arrival, like a cable company. I was told that the arrival time would be between 11-2 and that the movers may be a little before 11 or a little after. I misunderstood thinking that she meant that our move time was between 11-2. Our movers didn't arrive for almost two hours. There was no communication to let us know what was going on until I called them. When I called to clarify she said that the arrival time was between 11-2. I freely admit that I misunderstood, but if I had any idea that the movers wouldn't be there around 11 and we could be waiting up to 3 hours I would have never booked with them. The movers almost didn't seem to want to be there, though they did warm up after a few hours. I was worried we may not get our truck back in time but we did. The mover were excellent at loading the truck. They were very efficient and got the job done. If you don't mind waiting for your movers like you wait for your cable guy you will be fine with them
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The most disappointing part of my experience wasn't the miscommunication regarding the final cost of my move, but rather how management chose to handle my concerns. When I reached out for clarification about the unused time I had already paid for, I expected professionalism, understanding, and a willingness to resolve the issue. Unfortunately, that was not what I received. Instead of addressing my concerns with respect and professionalism, the manager spoke to me in an overly familiar, dismissive, and unprofessional manner, as though he were having a disagreement with a friend rather than speaking to a paying customer. Customer service isn't just about providing a service when everything goes smoothly. It's about how you treat customers when there's a misunderstanding or an issue that needs to be resolved. As a customer, I shouldn't have to explain why I'm frustrated to be treated with basic courtesy and respect.
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What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
- Rate:
What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
- Rate: