Comentarios de clientes

• Would not recommend for a long-distance move. While I appreciated the team's day-of flexibility with scheduling due to unforeseen rental truck issues, the overall service was disappointing. They loaded everything very quickly, but upon unloading, it became clear why. Boxes clearly labeled ''FRAGILE'' were placed beneath heavy stacks, leaving several crushed. Furniture was also poorly positioned, including a TV on its side and a mirror against heavy furniture rather than protected between soft items. Little care or strategy went into loading the truck. Additionally, we needed an extra hour, but I wasn't informed until afterward that the cost would double due to a two-hour minimum for added time, PLUS an ''after-hours'' fee. These charges should have been communicated upfront. I was also required to pay via cash or Cash App only, which raised concerns. Poor loading practices, questionable payment procedures, and a lack of communication contributed to a poor experience overall.

  Clasificación:

  Nick A. (Reviewed on 10/24/2026)

• Requested a loading help in the morning and received a 10am-11am arrival window. At 945am the day of the move, received a text stating it’ll have to be rescheduled to 12pm-1pm, due to a customer going over schedule. Not great, but understandable. At 1245pm, received a text that they just finished the previous job and arrival will be after 300pm. The actual arrival time was 319pm against the original schedule window of 10am-11am. I was told that the previous customer requested them to come back after they left. Not sure why they didn’t just decline in order to meet the next appointment. The crew was courteous and completed the move efficiently. Unfortunately the delay of over five hours was too much to handle on a moving day.

  Rating:

  Hiroyuki K. (Reviewed on 10/23/2026)

• Will and his team were great, accommodating and efficient.

  Rating:

  liz g. (Reviewed on 10/22/2026)

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