I've rented trucks from this location in the past but today there were staff I've never seen before. The guy at the counter was rude. And then it took 20 minutes for them to get my truck. I don't think I'll ever use this location again. Oh and the truck ran, but the engine sounded like it hasn't been maintained. It acted like I was reviving up to go 80 mph just trying to get to 40 mphDavid F.
Moving Truck Rental in McKinney, TX at U-Haul Moving & Storage of West McKinney
McKinney, TX 75071
(1 mile West of Custer on Southside of Hwy 380)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en McKinney, TX 75071
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The app is terrible!Timothy H.
They did great. No problems.CHARLES H.
Very quick, polite & helpful! Only issue is there is limited parking for customers.MARK M.
Process was easy, I wouldn't change anything.SHAWN J.
Every time I have rented from here(10+) they are having computer issues. It took 50 minutes for me to get a trailer picked up that had been reserved online. The trailer I rented, recommended for UTV's and SxS did not fit the machine. These machines are 60 inches wide, the trailer is advertised as 12x6 but the ramp opening is only 57 inches. When I called back to try and see if they had anything that would actually fit, I gave up after being on hold for 35 minutes.JEFFREY O.
I rented a pickup truck to use and o had it for less than one full day and couldn't even use it because the tire pressure kept blinking and saying 8lbs of pressure. So no I am not going to risk our own life and especially my kids and wife's life at risk by driving and pulling a trailer with 8lbs of pressure. I tried asking people at the shop and they locked up right when I walked out and no one would give me time of day so i drove to house hoping sensor would recognize air and it didn't then tried adding air didn't help and ride was very shaky. I was suppose to use about 50 miles and I literally got it home Saturday night and woke up Sunday went to church then went home and got the truck and took it back to uhaul. I drove it no where but to my house uhaul then back to uhaul. They were so rude. Wouldn't give me another truck without trying to charge me more and wouldn't give me a refund. Total miles was literally 14 miles and that was straight from my home to uhaul and back. I use uhaul a lot and have had storage units. I use to always recommend but I literally will never do that again. I am beyond upset about this and will urge my family and friends to go somewhere else unless some thing happens and support tries to make this right.ragen F.
online portal on the phone sucks. Please allow completion with location at a known user address, e.g. home address of record. I rent a truck about every two months and picking up at 8 pm is ideal because we are typically done about 5 or 6 pm which means I only rent one 24 hour period. but without being able to check in - I loose. Thank you this location is great - love how the staff works with us, or us, is an enabler for our Girl Scout activities.TIMOTHY H.
The van was pretty dirty, but the customer service was so good that I didn't even care. Wonderful staff that treat you like family. Best UHaul experience ever!NICOLE P.
The gentleman that checked me in for my return was on his way off work and Still stopped to help!! It was busy and he was so amazing to be willing to do that!! And the guy in the morning - nice tooJill G.
The owner at this location was amazing. I rented a trailer and the lights suddenly wouldn't work when we plugged in the trailer. The trailer wasn't the issue, it was something on the wiring on my car. The owner helped me look at the wires and diagnose an easy issue to fix. I was about to have to change all of my plans and he was able to help me correct the simple issue and keep with my plans. I am so grateful.Zachary H.
I believe this was the best experience I have had of my many with UHaul through the years. Outstanding customer service from the counter to the truck pick-up/drop-off person. Thank you!CHARLES M.
20 dollars charge when I explicitly asked about this. The store manager did not disclose this. This is a scam pure and simple. Uhaul=deceit. For only 20 usd you lost a customer.JEROEN S.
I had a very good experience, excellent staff.PATRICIA P.
I really enjoyed working with Kevin. Excellent serviceVINCENT T.
More free mile if the Remt for minimum rent 7 daysmuwaffaq A.
All staff are brilliant to work with. Thank youHAYLEY M.
They seem to need more staff. I have rented before and none of the usual routine like inspection and going over the contract was ibserved. On return same thing. They just sent the receiptKELVIN A.
No one was really at the front counter ever. There were employees all over but all doing other tasks. Eventually someone took care of me but someone should really be up front at all times.Evan Z.
Kevin and Phillip amazing professionals!! Payem well or im gonna hire them. The ladies on return(i dont remember their names), were very helpful and displayed excellent customer service. Matter of fact morning and evening crews all displayed great customer service!!CHARISSE S.
Very good group of people. very helpful. See you next time. ' Selva KumaranSELVA K.
Great customer serviceCHARLES K.
Great organizationFARZAD S.
I was very pleased with the service.JOE W.
Very busy, more staff might be helpful.Jeff K.