I was asked to change my pick-up location to this one in Tonopah because they needed this specific truck in California. When I arrived at 6am like I reserved, the truck was absolutely filthy and the utility dolly and furniture dolly I had paid for was not in the truck. This location did not open until 10am! I talked to 6 different people from U-Haul and none of them offered any help. I was doing a move by myself so I needed the dolly’s, which is why I reserved and paid for them. I will NEVER use this location again, and I will avoid U-Haul all together if at all possible!!!
MARK J
Tonopah Outdoors
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tonopah, AZ 85354
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulSo u-haul didn’t have the truck I reserved a week before my move and I had to go with a smaller truck and a different location for pickup which made me put more miles than wanted to and I left it with more fuel then when I got it. But after spending over $200 on a U-Haul and not even getting the correct one I needed I still get charges an extra $25 because I went 24 miles past my allotted miles. NOT REALLY HAPPY!!!
Russell AWe were expecting an in person pick up, but turned out to be online . Eventually we were directed to manager Daniel and he was excellent to work with.
Sharlyn R