Customer service was excellent
Cindy B
Brewton Transportation 2
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lake View, SC 29563
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 5.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulDo not have a physical office but was able to reach customer service and they were very helpful with information. I then used the app to drop off the car hauler without issues and was pleased with the ease of using the app to do so. I will certainly use them again and would recommend others to use as well. EP
TIMOTHY PUnfortunately, I returned the trailer after hours, so I couldn’t meet with any personnel. However, the location was fantastic, especially with a pull-through dive that made backing up the trailer incredibly easy. The return process through the u-haul app was also straightforward,
BRENT BThe employee at the Lake View location was very pleasant. However, there is a big disconnect in communication. I called to inform the company that I would be keeping the UHaul until Monday and returning it on Tuesday morning. The employee in the Marion office did not correctly document my account, so UHaul kept hassling me about my rental. I felt like a criminal! The Lake View office instructed me that all I had to do was call to inform them of my extended rental, and my card would be charged when I returned the rental. I did as I was told. UHaul tried to charge my card and gave me the impression that they were concerned that I could not present payment. I used the business expense card for my rental. Therefore, I only had funds as needed. I had two different instructions from two different people representing UHaul. I went with the instructions of the Lake View office, as that is where I retrieved my rental. I turned my rental in as communicated and paid my bill as contracted. I will not be doing business with this company going forward. I tried to patronize local businesses. However, this business proved to be challenging. I will continue giving my business to Enterprise Rental Car, which is not so difficult.
TINA M