Was very challenging to get someone to help for drop off. I did not have a confirmation of return for 36hrs after return. They charged me $10 cleaning fee when the trailer was in the same condition as I picked it up.
Robert H
Humble Paws
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Colorado Springs, CO 80905
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThis was a good experience because Manuel was super. Have more agents like him! My only concern was that I had to use a bigger trailer than I wanted (and the extra money) because of availability. But . . . that's also my fault because I didn't book online.
Tim MThis is the worse little uhaul company I have ever experienced. They were last minute and the Uhaul company reach out to me to find a replacement due to equipment not being available with the first option, other company I used in the past. I will never ever recommend anyone to use this company. I received a dirty truck with animal fur on everything mud all on the floors, a bad smell inside the truck. The gas was not on full, it was nearly on half and I was charged an additional $18 and later found out they tried to charge me an additional $100 which the dispute is still ongoing. I called the office and the lady had a nasty attitude, I explained I have paid these people already and they still trying to pull from my account, I submitted pictures of the condition of the truck and gas gauge to prove I put gas in and no response from these ignorant people. Don’t waste your time or money renting nasty unclean trucks and for these people to scam you out of additional money. I would never do business with these people and I hope Uhaul pulls their contract given all these bad reviews.
Alesha TThe lady working inside was rude. I had ordered a truck and dolly and the dolly was missing at the time of pickup. Customer service advised me to speak to the person at the shop upon returning the truck. I went inside and asked the woman who was present if she was the person to speak to and she asked if I wanted to rent a truck. But as soon as I mentioned the situation and how U-Haul told me to speak to the location about a refund her demeanor changed and she told me to call U-Haul. Prior to all this happening my husband had gone inside and asked if he could discard a couple boxes in the dumpster out front and the person inside told him yes. A younger boy came out and told him he would break the boxes down for him and to have a good day. My husband stayed and they both broke the boxes down. But as we were leaving the rude lady was staring at my husband, scolding the boy, and then yelling something at our car. Bottom line I don’t recommend this location. No need to deal with hostile rude people especially if you’re being polite to them.
Ofelia VIt was a little confusing at first if this was the right location. But, once I figured it out, everything was good.
LLOYD H