Extremely clean and well lit facility. Holly was fabulous with helping us set up the rental and answering any questions. We will definitely use them again if any storage needs arise. Thank you for the great facility and service.
Kathy D. | Overall ExperienceCenterville Self Storage
7991 Clyo Rd, Centerville, OH 45459Comentarios de clientes
Available Units (All Sizes are Approximate)
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- 4.5 Average Customer Rating
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Extremely clean and well lit facility. Holly was fabulous with helping us set up the rental and answering any questions. We will definitely use them again if any storage needs arise. Thank you for the great facility and service.
Kathy D. | Overall ExperienceWhat prevents us from leaving a 5-star rating is that we were disappointed by the lack of empathy...and pro-rated refund for our dipping only five days into the current month. We were delayed in retrieving our items before the first due to a death in the family. Even when shared, there was no "I'm sorry to hear that," let alone an offer of refunding, at least, the balance of the month.
Susan H. | Overall ExperienceMy experience with your services has been excellent. I will recommend Centerville Storage and certainly use your facility if the need arises again. Thank you!
Linda Y. | Overall ExperienceI actually canceled this reservation on the same day and got one of the closer facility to my home. It was still a U-Haul facility, but it was just closer to the house.
Sheri B. | ReservationCenterville Self Storage was absolutely perfect for my needs. The facility was always clean, easily accessible and safe. The temperature-controlled setting was especially important due to the types of artwork I stored there. I had my unit setup for auto-pay and when I changed my credit card, obviously my auto-pay was declined. Because of my history of on-time payment, I was especially impressed when one of the employees there called me directly to ensure I was aware. I appreciated this extra step. Talk about going above and beyond, as I feel most storage facilities would have just sent an email and then vacated my belongings had I not responded (which due to my job, I often don't get a chance to check personal emails). Anyway, I 100% recommend this facility!
Asia H. | Overall ExperienceThis facility is 1 of 2 locations managed by the same group. The Centerville location was fantastic. 24hr access made it easy to get access to my things whenever I needed. The staff were very friendly and helpful, although I never interacted with any of them directly. This location was generally managed remotely via security cameras and phone calls. But that being said the staff I spoke with were very friendly and helpful and did not have any problems at all.
Ethan R. | Overall ExperienceAnother flatbed cart would be helpful. Otherwise a great experience.
Dan M. | Overall ExperienceMy mother and I had a unit at this facility for over 7 years and never had a single problem! Easy access to the unit, never any trouble contacting anyone at the office, and special thanks to Holly for being so accommodating over the years!
MARGARET M. | Overall ExperienceHolly, the lady who assisted us was beyond incredible. She was so helpful and kind. I definitely recommend this place to everyone.
Lena D. | Overall ExperienceVery nice building and storage units. Office staff was incredibly helpful and responsive. Highly recommend this organization and all of their service offerings.
Linda P. | Overall ExperienceHolly was so wonderful to work with! She responded to emails immediately and helped us every step of the way, I highly recommend working with her and using these storage units: was an amazing experience from start to finish and so helpful for our college kids! We'll be using her and them again!
Erin B. | Overall ExperienceVery friendly and helpful.
Virginia J. | Overall ExperienceHaving a climate controlled unit put my mind at ease as I stored furniture and boxed items there. I appreciated the well lit hallways and the convenience of getting into the building whenever I needed to. I highly recommend them!
Marilyn K. | Overall ExperienceHolly you went above and beyond to consistently work with me on this unit even when I lived 8 hours away! Thank you for making this experience seamless!
Toni B. | Overall ExperienceKept my belongings here for over 8 years. They keep a tidy, safe and temperature controlled environment.
JEFFREY S. | Overall ExperienceHolly was always so helpful and kind.
Marissa C. | Overall ExperienceJust what I needed, nice and easy to start and complete.
Joe K. | Overall Experience