Jeannette did a wonderful job for us on very short notice. She was extraordinary professional and efficient. Thank You!
Kevin S | ReservaciónFederal Heights Storage
9230 Federal Blvd, Westminster, CO 80260Comentarios de clientes
Unidades disponibles (todos los tamaños son aproximados)
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulJeannette did a wonderful job for us on very short notice. She was extraordinary professional and efficient. Thank You!
Kevin S | Reservaciónwhen we arrived to load our assets into the storage unit, our neighbor in the adjacent unit had the entire corridor blocked with his junk. Our load in was completely blocked. We had to ask management to have ask him to move so we could load in. After swearing at us for making him move his stuff, the neighbor (who looked homeless and was living out of his car and the storage locker) proceeded to stand and watch us load our stuff into the storage locker. Taking a visual inventory of all our assets. Then the neighbor told us that there had been three break-ins into storage lockers in our row in the last two weeks including his sisters locker that was completely cleaned out by thieves the day before. He also showed us the tools in his locker that could easily cut off the lock on our unit and where the thieves typically come into the facility over the wall. We immediately took all of our belongs back out of the unit and left. I called the next day and told the facility manager what happened. They are refusing to refund us our money. We will be filing a small claims law suit with our legal team to get our money back.
Walter W | Experiencia generalThe employees were very helpful and courteous.
Jane L | Experiencia generalI only would not recommend because our rent increased every few months. Otherwise, we had no problems. Staff was great and very accommodating. Facility was great and felt secure.
Noah M | Experiencia generalno and i think your units are priced to high and when your late they jack the price. so mine went to aution quick. your not good for anything didnt help so i lost everything.
renae r | Experiencia generalStaff were very helpful in getting the unit rented and even called when they found we had locked our unit incorrectly so we could avoid having the contents stolen. We would definitely recommend them.
Michael T | Experiencia generalThe regular guy who is there most of the time was great.But the lady that subs for him (I've only talked to her on the phone) really needs to work on her customer service skills.Total _____ !
STANLEY W | Experiencia generalI will be back if I ever need storage needs!
William T | Experiencia generalFriendly, helpful staff.
Jennifer D | Experiencia generalBrandi was amazing, she was super friendly. After a mix up with a reservation and a misunderstanding she got us in smoothly and was super helpful!
dezyre m | ReservaciónUpon arrival Federal Heights Storage said they would not honor our storage reservation through UHaul. Their employee was very rude and offered no assistance. We had to find a new storage company.
michael m | ReservaciónNever got there because they close so early.
emily k | ReservaciónUpon arrival at 530pm the storage company was closed which was very disappointing.
Bonnie R | ReservaciónEveryone was so very helpful, specially Pearla. She helped me find someone to help me unload my truck. I'm 66 year old woman and tried to do it myself and couldn't. , so the help was great. LJ
Linda B | ReservaciónFantastic attitude, front staff exceeds all expectations. Informative and friendly made the process fast and easy
Jason W | ReservaciónPleasant front desk consultant
Tracie M | ReservaciónNever visited the facility, but am being forced to leave a review to get my money back.
Michael W | ReservaciónNone
MARIA Y | Experiencia generalAfter I got my needs straight .IE a container not a truck. She fixed me right up . Everything went fine no problems at all. They were great.
Anthony T | Reservación