We have used this facility for many, many years. The only issue has been due to its location; a couple of our units have been broken into. But that is not a reflection on the staff or service. Thank you
Lorrie H | Experiencia generalE-Z Self Storage
2385 S 300 West, Salt Lake City, UT 84115Comentarios de clientes
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- 4.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulWe have used this facility for many, many years. The only issue has been due to its location; a couple of our units have been broken into. But that is not a reflection on the staff or service. Thank you
Lorrie H | Experiencia generalExcelente 👌
Hilario C | ReservaciónJeana was always very helpful. Thank you,
Thomas W | Experiencia generalIt was good— expect for the floor in our storage was very dirty and gross. Other than that— no issues. Thank you!
Anissa B | ReservaciónEasy communication at every step. Highly recommend!
Michael Y | Experiencia generalCheap and dirty, not much else to say.
SAMUEL F | Experiencia generalThis storage facility was recommended as part of my Uhaul trailer rental. I packed up my first load in the car and drove to the address indicated at 2:30 pm on a Monday, which is within normal business hours. I was greeted by a locked door with the same phone number listed above. I tried repeatedly calling the number and was transferred to a mumbled, five-second voicemail that gave me no information about the business. After trying the door and phone number several more times, I relented and called Uhaul to move my reservation to a different storage facility. Will never book with an E-Z Self Storage facility again.
Mitch v | ReservaciónNo.it did not at all. I rented at Uhaul eventually. Waiting for lease to be sent and truck full of items. Of coarse a blizzard hits. My phone wouldn't respond to the email signing lease while driving in horrible weather. I asked if anyone was in office. Told no.sorry I can't get app to work ..good luck. Meanwhile l e my stuff soaked
Amanda S | ReservaciónThe roof leaked on our the contents of our storage unit and when we told the employee when we were moving out she said nothing about it. Black dust over all of our stuff.
Monica T | Experiencia generalStaff is rude and completely unprofessional. Facility is run down. Gate was broken several times and I could not access my unit. Lastly I moved out around mid-October and notified management that I was out. They still charged my card Nov 1 for the unit.
LOU B | Experiencia generalCould never get ahold of anyone. Even when I first started, they were going to meet me at the facility and never showed up. Always had problems with the gate code, and when I would call they never answered, or returned my call. Their the worst I’ve ever incountered. Don’t use EZ storage!!!!!
Jeff B | Experiencia generalthx for keeping my thing secure!
Rust H | Experiencia generalZach, Gina and Jay have been amazing! I would, and do, recommend E Z Storage often! Thank y’all! Unit 29
ROBYN H | Experiencia generalNo one was at the door, ended up going somewhere else
Eleanor H | ReservaciónI really liked this place until we had a water leak from melting snow. The owners would not return calls about this issue and did nothing to fix the problem. I had two units here. Both had water issue
Eric S | Experiencia generalGreat service great experience
THERSA F | Experiencia general