Customer Reviews for E-Z Self Storage

24 reviews

2385 S 300 West   Salt Lake City, UT 84115

(801) 486-0960

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(801) 486-0960

2385 S 300 West
Salt Lake City, UT 84115

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy communication at every step. Highly recommend!

Michael Young  |  Overall Experience 
Rating:
5.0

Cheap and dirty, not much else to say.

SAMUEL FRENCH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myrinda Flint  |  Overall Experience 
Rating:
5.0

This storage facility was recommended as part of my Uhaul trailer rental. I packed up my first load in the car and drove to the address indicated at 2:30 pm on a Monday, which is within normal business hours. I was greeted by a locked door with the same phone number listed above. I tried repeatedly calling the number and was transferred to a mumbled, five-second voicemail that gave me no information about the business. After trying the door and phone number several more times, I relented and called Uhaul to move my reservation to a different storage facility. Will never book with an E-Z Self Storage facility again.

Mitch von Puttkammer  |  Reservation 
Rating:
5.0

No.it did not at all. I rented at Uhaul eventually. Waiting for lease to be sent and truck full of items. Of coarse a blizzard hits. My phone wouldn't respond to the email signing lease while driving in horrible weather. I asked if anyone was in office. Told no.sorry I can't get app to work ..good luck. Meanwhile l e my stuff soaked

Amanda Senteno  |  Reservation 
Rating:
2.0

The roof leaked on our the contents of our storage unit and when we told the employee when we were moving out she said nothing about it. Black dust over all of our stuff.

Monica Tullis  |  Overall Experience 
Rating:
5.0

Staff is rude and completely unprofessional. Facility is run down. Gate was broken several times and I could not access my unit. Lastly I moved out around mid-October and notified management that I was out. They still charged my card Nov 1 for the unit.

Lou Barrett  |  Overall Experience 
Rating:
5.0

Could never get ahold of anyone. Even when I first started, they were going to meet me at the facility and never showed up. Always had problems with the gate code, and when I would call they never answered, or returned my call. Their the worst I’ve ever incountered. Don’t use EZ storage!!!!!

Jeff Brogan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johanna Miller  |  Overall Experience 
Rating:
5.0

thx for keeping my thing secure! Rust Humphrey

Rust Humphrey  |  Overall Experience 
Rating:
5.0

Zach, Gina and Jay have been amazing! I would, and do, recommend E Z Storage often! Thank y’all! Robyn Henry Unit 29

ROBYN HENRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn Van Duren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Niklas Solomon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susie Chacon  |  Overall Experience 
Rating:
1.0

No one was at the door, ended up going somewhere else

Eleanor Harned  |  Reservation 
Rating:
2.0

I really liked this place until we had a water leak from melting snow. The owners would not return calls about this issue and did nothing to fix the problem. I had two units here. Both had water issue

Eric Singleton  |  Overall Experience 
Rating:
5.0

Great service great experience

THERSA FOSTER  |  Overall Experience 
Rating:
4.0

It's good and very clean

Ashley Rodriguez  |  Reservation 
Rating:
1.0

Showed up during open office hours and doors were locked with no one around. Tried calling several times, but only got voicemail. Very unreliable. Had to go find another storage provider.

ROBERT NUNNERY  |  Reservation 
Rating:
5.0

all went well .No problems at all

Patricia Ann McNally  |  Overall Experience 
Rating:
1.0

We may as well have stored our things outside under a tarp. Everything was covered in a greasy dust! The gate code had to be changed due to security concerns.

Nicolas Davis  |  Overall Experience 
Rating:
4.0

Helped me out in a bind. Clean and well maintained.

Stephen Boogert  |  Overall Experience 
Rating:
5.0

Great prices! Cover ur stuff when storing in outdoor storage!

SUZANNE PALMER  |  Overall Experience 
No reviews have been submitted for this location.

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