Easy communication at every step. Highly recommend!
Michael Young | Overall ExperienceCustomer Reviews for E-Z Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cheap and dirty, not much else to say.
SAMUEL FRENCH | Overall ExperienceThis storage facility was recommended as part of my Uhaul trailer rental. I packed up my first load in the car and drove to the address indicated at 2:30 pm on a Monday, which is within normal business hours. I was greeted by a locked door with the same phone number listed above. I tried repeatedly calling the number and was transferred to a mumbled, five-second voicemail that gave me no information about the business. After trying the door and phone number several more times, I relented and called Uhaul to move my reservation to a different storage facility. Will never book with an E-Z Self Storage facility again.
Mitch von Puttkammer | ReservationNo.it did not at all. I rented at Uhaul eventually. Waiting for lease to be sent and truck full of items. Of coarse a blizzard hits. My phone wouldn't respond to the email signing lease while driving in horrible weather. I asked if anyone was in office. Told no.sorry I can't get app to work ..good luck. Meanwhile l e my stuff soaked
Amanda Senteno | ReservationThe roof leaked on our the contents of our storage unit and when we told the employee when we were moving out she said nothing about it. Black dust over all of our stuff.
Monica Tullis | Overall ExperienceStaff is rude and completely unprofessional. Facility is run down. Gate was broken several times and I could not access my unit. Lastly I moved out around mid-October and notified management that I was out. They still charged my card Nov 1 for the unit.
Lou Barrett | Overall ExperienceCould never get ahold of anyone. Even when I first started, they were going to meet me at the facility and never showed up. Always had problems with the gate code, and when I would call they never answered, or returned my call. Their the worst I’ve ever incountered. Don’t use EZ storage!!!!!
Jeff Brogan | Overall Experiencethx for keeping my thing secure! Rust Humphrey
Rust Humphrey | Overall ExperienceZach, Gina and Jay have been amazing! I would, and do, recommend E Z Storage often! Thank y’all! Robyn Henry Unit 29
ROBYN HENRY | Overall ExperienceNo one was at the door, ended up going somewhere else
Eleanor Harned | ReservationI really liked this place until we had a water leak from melting snow. The owners would not return calls about this issue and did nothing to fix the problem. I had two units here. Both had water issue
Eric Singleton | Overall ExperienceGreat service great experience
THERSA FOSTER | Overall ExperienceIt's good and very clean
Ashley Rodriguez | ReservationShowed up during open office hours and doors were locked with no one around. Tried calling several times, but only got voicemail. Very unreliable. Had to go find another storage provider.
ROBERT NUNNERY | Reservationall went well .No problems at all
Patricia Ann McNally | Overall ExperienceWe may as well have stored our things outside under a tarp. Everything was covered in a greasy dust! The gate code had to be changed due to security concerns.
Nicolas Davis | Overall ExperienceHelped me out in a bind. Clean and well maintained.
Stephen Boogert | Overall ExperienceGreat prices! Cover ur stuff when storing in outdoor storage!
SUZANNE PALMER | Overall Experience