When I moved in the outside light by my unit was non-working. If it wasn't for Michelle excellent customer service I would not had been able to see. She used her cell phone flashlight. She was extremely kind and I appreciate it very much. I hope your company will see this and give her a raise for her outstanding customer service.
Linda B | Overall ExperienceMineola Self Storage
1823 S. Us Hwy 69, Mineola, TX 75773Comentarios de clientes
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Storage Customer Reviews
- 4.0 Average Customer Rating
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When I moved in the outside light by my unit was non-working. If it wasn't for Michelle excellent customer service I would not had been able to see. She used her cell phone flashlight. She was extremely kind and I appreciate it very much. I hope your company will see this and give her a raise for her outstanding customer service.
Linda B | Overall ExperienceWas told to call to get checked in. Since they did not have full time office hours. Called twice never received a call back. Found unit at another storage facility. Request my 6.95 be refunded.
James M | ReservationWe’re happy with your storage place well secure easy access we are well satisfied thank you for your service if ever need a storage we will come back
Mario J | Overall ExperienceThe manager Michelle is super nice,very easy to work with in renting a unit thank you
KAYE B | Overall ExperienceThank you!
Lori B | Overall ExperienceStorage facility was fine however website needed to be updated to relay that storage facility was no longer connected to U-Haul however representative help to resolve issue thank you
Privacy R | First ImpressionsCustomer service was excellent and unit clean.
Privacy R | First ImpressionsNice facility
Privacy R | First ImpressionsI placed the order by mistake and the staff was helpful in getting the order cancelled. Thank you!
Privacy R | First ImpressionsI had a really good experience, my only complaint is that I was unaware that the office and the storage buildings were not at the same location.
Privacy R | First ImpressionsThe lady in the office was very polite and helpful.
Privacy R | First Impressions