I rate this facility very poor. First of all I received a contract that I could not sign. Upon not signing the contract I was not given an access code to get into the facility. I arrived with a U-Haul full of stuff and could not unload it. I had also paid an unloading crew to help me. We were all sitting outside, calling the facility to get the access code in which I never receive. So I was never able to move into this facility, although I had paid for it so at the very last minute I had to search for another facility to unload my daughter’s things. I was told that someone would call me to straighten out the issue. It has been four days and no one has called me, so yes, I write this facility very poor with customer service very poor in the way. It looks very poor in the accessibility I am a very dissatisfied customer
Tonya S. | Overall ExperienceChapel Hill Self Storage
1707 Eubanks Road, Chapel Hill, NC 27516Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
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Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$85.00
Per Month
- Interior
- 2nd Floor
- Mezzanine Level
- Stair
- Climate
- Swing
- Electricity
- Rate:
- $85.00 Per Month
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Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$85.00
Per Month
- Interior
- 2nd Floor
- Mezzanine Level
- Stair
- Climate
- Swing
- Electricity
- Rate:
- $85.00 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 7' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$85.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
- Electricity
- Rate:
- $85.00 Per Month
1 Unit Left!
-
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$95.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
- Electricity
- Rate:
- $95.00 Per Month
Drive Up Storage
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Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$85.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $85.00 Per Month
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Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$100.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $100.00 Per Month
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I rate this facility very poor. First of all I received a contract that I could not sign. Upon not signing the contract I was not given an access code to get into the facility. I arrived with a U-Haul full of stuff and could not unload it. I had also paid an unloading crew to help me. We were all sitting outside, calling the facility to get the access code in which I never receive. So I was never able to move into this facility, although I had paid for it so at the very last minute I had to search for another facility to unload my daughter’s things. I was told that someone would call me to straighten out the issue. It has been four days and no one has called me, so yes, I write this facility very poor with customer service very poor in the way. It looks very poor in the accessibility I am a very dissatisfied customer
Tonya S. | Overall ExperienceI had a great experience here! Both the move-in and move-out process were easy. I will definitely try to rent from them again if I need a storage space in the future.
Brittany B. | Overall ExperienceThis facility worked perfectly to store my daughter’s things from her apartment at UNC over the summer. Easy to access. Terrific online communication.
DEBRA H. | Overall ExperienceThanks for your space.
Bettie J. | Overall ExperienceChapel Hill Self Storage is a good, safe, affordable storage facility with a good site manager.
Robert S. | Overall ExperienceThe facility worked great for us. Staff was friendly and responsive.
todd s. | Overall ExperienceEdward is doing a great job. I have the storage the same day. The process was easy. Great customer service. High five.
Fanny E. | Overall ExperienceThere were no office hours to speak of but emails were promptly answered.
deitra l. | Overall ExperienceVery helpful
Lisa R. | Overall ExperienceReserving a unit was quick, easy, and very convenient. Access to the unit is always available, yet secured from the general public. Very convenient facility!
Roberta M. | ReservationThis place is horrible and is now full of stormwater waste. You should know hat is going on here if you don't then shame on you. I have visited 4 other storage locations all had proper drainage and we
Brian R. | Overall ExperienceWent during advertised open hours to pay for and access unit, location was closed down with no attendant. Called to solve the problem, was never contacted in response.
Privacy R. | First ImpressionsThe associate was friendly and helpful and we loved our experience! Highly recommended!
Privacy R. | First ImpressionsWe did not rent the unit as the office was not open when advertised. We went to Eubanks Rd at 1:30 on Sunday. We have now changed our plans. Please cancel this reservation.
Privacy R. | First ImpressionsUnfortunately, had to cancel reservation, as location does not honor UHAUL on line discounts. Thank you.
Privacy R. | First Impressions