I filled out all your paperwork on line to expedite the check in procedure. Your server was down for an hour with me waiting to sign and get moving. I was late on my commitment. When I returned, your server was down again and I could not get a printed copy of my bill. I did wait and got an email copy, finally. Locally, no problems. From Uhaul support, most unsatisfactory.Gary R.
Surry General Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Surry, ME 04684
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The van i rented was fine. But the 24/7 self-service rental process went poorly. The process relies on an app/internet access, and there is very minimal cell service at the location. Uploading all the required images took an extremely long time or did not work at all. I strongly recommend providing a wifi connection at this location to make the process viable.Eric T.
The person who rented the truck to us was very helpful. Good experience during a stressful move.Debra Orado O.
When calling to ask questions the lady who answered the phone was very rude and didn't know anything about what they had for uhauls. Truck wouldn't stop saying it needed and oil change and the front of the truck was dirty, seats had hair and grass all over them and the dashboard was very dusty and the entire truck smelled of cat pee.JARRETT N.