Move-in was smooth and the worker was professional and prompt.
Scott D | ReservationHighland Self Storage
4014 South Highland Dr, Salt Lake City, UT 84124Comentarios de clientes
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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Move-in was smooth and the worker was professional and prompt.
Scott D | ReservationStaff is friendly and helpful and the prices for rental are great! Would give 6 stars if I could!
Conan K | Overall ExperienceI often needed to access my unit early in the morning. The office informed me that I would be able to access it by 6am every morning. However, the gate wouldn’t work and I couldn’t access the unit. After about 3 times of this happening, I had to move to a different unit. Besides the gate hours not being correct, It’s a wonderful facility that’s clean and organized.
Spencer S | Overall ExperienceThe storage space was perfect for my needs. It was secure and kept the elements out. Access was easy and moving out was no hassle. The employees there are very helpful and prompt with their responses. If I need another storage unit in the future this place is a no brainer.
Joseph K | Overall Experience4 stars not 5, there were a few occasions where the gate computer would not work, and nobody was available, or answered texts at the phone number listed on their business card, so I had to wait until the next day to get access. Other than that no complaints, all else met expectations.
Eric W | Overall ExperienceMadi was wonderful to work with. She is present and on task every time I see her. She is kind as well!
Lauryn D | Overall ExperienceFrom the minute I talked to Maddie about renting a unit, it was smooth sailing. Maddie was very helpful and knew what she was doing. I am so glad that I decided to go with Highland Storage. Thank you very much for all your help Maddie. You are the best!!
Christopher M | Overall ExperienceGreat experience, i highly recommended
Miguel H | Overall ExperienceThank you so much Madison! We just love highland self storage!
Heidi B | ReservationEverything was great with our rental of a unit here. We had tons of space. It was easy to access at any time. The staff was helpful and friendly.
Steve G | Overall ExperienceAll around very unimpressed with how business is conducted here. You really don’t need much customer service typically when usingx a storage unit, but I was inconvenienced in MULTIPLE occasions due to billing errors on the companies end, along with poor communication with staff members. I am still waiting for my charges to be corrected as I was overcharged AND billed an extra month instead of getting the refund I was owed. Still no response from staff, even after leaving additional voicemails (no one ever seems to be able to pick up the phone during business hours).
Janelle M | Overall ExperienceThe process of setting up payment and getting the storage unit was very straightforward and simple.
Maria S | Overall ExperienceStaff is hard to get ahold of and had some trouble with the access code when I first used the storage but otherwise it was great.
Ashley B | Overall ExperienceFacility was perfect for what we needed. Staff were helpful and kind. Location was great for our needs.
DANIEL R | Overall Experiencethey were great!
Debra G | Overall ExperienceThe facilities are nice and secure. Very good customer service.
Luis R | Overall ExperienceI would highly recommend Highland Self Storage. The facilities are clean and secure. The office staff are friendly and helpful, especially Lauren.
Steve K | Overall Experience