I rented multiple units from this place. First unit we rented we had to wait to get into because Tina didn’t leave her keys at the facility like she was supposed to. They also called me 2 weeks after I rented it trying to charge me more money that wasn’t due. We rented another two eventually and Tina made us buy 2 different locks that weren’t even needed. The staff there isn’t friendly nor helpful. Tina cusses at customers and is very unprofessional. I would never recommend this facility to anyone. 1/5 stars if I could give no stars I would.
Bridget R | Overall ExperienceArmor Storage I29
912 N 35th Street, Council Bluffs, IA 51501Comentarios de clientes
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- 3.0 Average Customer Rating
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I rented multiple units from this place. First unit we rented we had to wait to get into because Tina didn’t leave her keys at the facility like she was supposed to. They also called me 2 weeks after I rented it trying to charge me more money that wasn’t due. We rented another two eventually and Tina made us buy 2 different locks that weren’t even needed. The staff there isn’t friendly nor helpful. Tina cusses at customers and is very unprofessional. I would never recommend this facility to anyone. 1/5 stars if I could give no stars I would.
Bridget R | Overall ExperienceIt was a secure facility, not sure about lighting as I was not there after dark
Stephen V | Overall ExperienceI loved renting a unit from them until my unit got broken into and almost half of my stuff got stolen I have bikes in there and when I returned from visiting my family and I got into my unit all of my bike were gone.
DAKOTA P | Overall Experience