Tom (Facility Manager) is awesome! The grounds are clean, lighting is good at night, and, the property is very secure. I highly recommend Coal City Storage!
Suzanne H | Overall ExperienceCoal Bin Storage, Inc.
655 S Marguerite Street, Coal City, IL 60416Comentarios de clientes
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- 5.0 Average Customer Rating
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Tom (Facility Manager) is awesome! The grounds are clean, lighting is good at night, and, the property is very secure. I highly recommend Coal City Storage!
Suzanne H | Overall ExperienceStaff was super friendly and helpful at all times!!! What a pleasure to work with.
Terri W | Overall ExperienceThank you for your service of the storage unit we had for years! We had a great experience and would recommend using your services!
STEPHANIE P | Overall ExperienceWorkable people in the office to get things ready Thanks
Gerald R | Overall ExperienceEveryone is super flexible and helpful. My camper is again bug and rodent free. Great job!
Matt V | Overall ExperienceTom was absolutely incredible, I wouldn’t recommend any other storage facility. He was very accomodating!
Heather S | Overall ExperienceEasy and professional. From moving in to moving out. One of the best storage facilities I’ve ever dealt with!
Nicklaus H | Overall ExperienceMuch better facility and friendlier service than Hometown. For over 6 yrs, my belongings were well kept and safe.
LORI L | Overall ExperienceVery satisfied with this company!
Angela D | Overall ExperienceThe staff at Coal bin in Coal City was very friendly. Always answered my questions and was very responsive to my needs. I would definitely recommend going there when you are need of extra space.
Barry T | Overall ExperienceDon’t pro rate if you leave early and charge 30 bucks for a 2 dollar lock rip off
Ken M | Overall ExperienceI felt my trailer was in good hands all winter.
Matt V | Overall ExperienceAlways nice and very helpful when I needed to talk to them would highly recommend
Jolene G | Overall ExperienceAll was good It's great to have a dumpster onsite to use for miscellaneous Thu
Gerald R | Overall ExperienceThank you Tom for your courteous friendly service.really appreciate it.
Jose R | Overall ExperienceMy Mover left the unit immaculate and has photos. The Manager charged my credit card $100 because three small wooden pallets were left at end of bldg near dumpster. The Manager sent me an email, shortly after my Mover left, and said there was trash left and I was being charged $100. I immediately called him to say we would be back to dispose of pallets. He was indignant and said I was closed out of system and being charged. He then threatened me and said he would call police because I left trash all over. He's a nasty miserable man with no customer service qualities. I will never recommend this facility to anyone.
Lori Z | Overall Experience