Comentarios del cliente para U-Haul Moving & Storage of Park Hill

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Park Hill

Grado total:

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Robert A. en

Grado:

everything was really great here!

Timothy L. en

Grado:

Park Hill staff was perfect

Bruce M. en

Grado:

When I returned the truck the female was very rude

john B. en

Grado:

El cliente no dejó un comentario.

ben D. en

Grado:

I was promised that my box would be delivered on 1/6 at 6pm then was notified that I would have to pick up my stuff or it would be an additional delivery fee. Uhaul knowingly lied to me and held my box as hostage until I agreed to pay more. I will never use Uhaul again.

Jonathon B. en

Grado:

El cliente no dejó un comentario.

peggy H. en

Grado:

I am completely satisfied with UHaul. I guess it would be up to the individual.

Robert L. en

Grado:

El cliente no dejó un comentario.

Rosalie P. en

Grado:

El cliente no dejó un comentario.

Ana A. en

Grado:

Even though he was alone on a Saturday super busy He still give me a good attitude very helpful

JON M. en

Grado:

El cliente no dejó un comentario.

Nicholas S. en

Grado:

El cliente no dejó un comentario.

Jorgen K. en

Grado:

Second time I rent a truck from this U-Haul location. No issues, all went smoothly. Friendly staff. Thanks.

Rachel C. en

Grado:

El cliente no dejó un comentario.

Chrissy G. en

Grado:

I have never in my life experienced what I experienced at this location or any other place. I have used U-Haul for all my moving needs since I was a teen and have never ever had any problems until I encountered this place. A lady from this facility called me the day before my scheduled pickup to confirm the reservation. She offered me a free pickup night which i declined as i was at work and wouldn't be off until 3 which she said if i could pick-up before 6 she would still give me the complimentary pickup and she would notate my account for a 3-6pm pick-up. I was pleasantly surprised as I have never had this offer before and was so thankful for it. She was friendly and professional and a pleasure to work with. So I arrive around 430ish. Everything was going smooth and the gentlemen was going through the contract details (mileage, return date etc.). Once he was finished i went to confirm the actual date since again I have never been offered a comp night before. Before i could even finish my question the guy cut me off and said not how that works and started to repeat the whole contract terms. I started again to explain the call i received from the store and that the lady working the AM shift had said she notated my account, but before i could even finish half of that sentence he cut me off again and told me I don't think you understand what I am saying. I told him I understand just fine and went to show him the call log I had from the store again he cut me off told me to hush and that I really didn't understand the words coming out of his mouth. Now by this point i was made and i did tell him he would not talk to me like a child. He then proceeded to tell me he was cancelling my reservation and called the cops on me. My husband who was by standing called corporate right then and there to file a compliant. Once this guy realized we called corporate he came hauling out telling us, "oh i checked your account notes and you were right she did comp tonight's pick-up. Can you please just get off the phone with corporate?" No we can not. 2.5 hours later we finally get our U-Haul and we had none of the equipment we ordered, there was trash leftover from the previous movers in the cab, the truck was filthy (we returned it cleaner than when it was given to us) and i never received my promised call back from corporate (I would still like this as being treated like a criminal for something that was on our accounts the entire time is unacceptable). This gentleman was hostile and lacking customer service skills for this type of work. I work hospitality and understand unruly guest, but this was not the case. I would never tell someone hush and start moving around the counter to where my guest where standing and then call the cops on them for my mistake. I will use U-Haul for my future moving needs as i said my experience has always been wonderful aside from this one time.

ADELAIDO H. en

Grado:

El cliente no dejó un comentario.

Shara G. en

Grado:

El cliente no dejó un comentario.

Rosalie P. en

Grado:

Everything was friendly, considerate of my changes on my time for pick up. Very good customer service, Thankyou,

Kadoranne T. en

Grado:

Richard was very kind and helped me resolve my issue with customer service reservation miscommunication. He had a quick response on how to get me out and on my way to take care of my move and provided clear information on charges. Thank you again for the great experience and look I will send more business your way. Wonderful and fast service

bret I. en

Grado:

Staff was friendly and helpful, way better than budget :)

Alexander i A. en

Grado:

Dean was great! There was a computer glitch which made the check in take a 1/2 hour so that was frustrating, but Dean was super.

robert W. en

Grado:

El cliente no dejó un comentario.

Linda W. en

Grado:

El cliente no dejó un comentario.

Ryan F. en

Grado:

Employees were helpful, friendly, and pro.

Lindsay L. en

Grado:

The truck was awful. The back door got stuck and I couldn’t close it. The ramp, too. Made for a really awful day.

Tyree W. en

Grado:

B

Gabriel R. en

Grado:

El cliente no dejó un comentario.

John e T. en

Grado:

The person who checked us in on Friday was incompetent. He told me at least three times that he doesn't work at this location, didn't know why our request for an appliance dolly wasn't on the order, and he was just at that location for the day. You should fire that employee!!! We had to rent an appliance dolly from Home Depot!

Mark G. en

Grado:

The clerk who waited on me was very nice ice and took time to explain everything though she was just minutes away from being off work. Greatly appreciate her doing so. Plus, very easy on the eyes.

Monte C. en

Grado:

Service was excellent. The two young gentlemen got me in and out promptly. In addition, I had no unanswered questions. Great job Uhaul. I’m heading to this location today to get another truck. Thanks. Monte

Michael B. en

Grado:

El cliente no dejó un comentario.

Levetta B. en

Grado:

El cliente no dejó un comentario.

Bradley B. en

Grado:

It took us 5 phone calls to finally get what we wanted. They said yes no problem then didn’t call us back like they said so we called— no we don’t have that you will have to take —-, another called yes - oh of course we have it.....

Wade W. en

Grado:

thanks again

Jason S. en

Grado:

Professional service

Rita K. en

Grado:

Don't ask for directions from the Apache location because you will be told to Google it.The insurance that adds an unnecessary expense if you have full coverage on your personal car because it covers any vehicle you use, however the man at the Apache location said no it doesn't and you can leave it here but no-one will be here until Monday because of the holiday weekend and went on to say if any damage was done to the truck after I dropped it off I would be responsible. On 2 different occasions I got chewed out because I didn't leave the truck where I was made to believe was an unsafe location. I have used u haul countless times this was the rudest location I have ever had the unfortunate luck of having my contract transfered to. Good luck

John B. en

Grado:

All I can say is "gruesome experience". One day late with truck, Jessica was the only bright spot, but then did not honor the price agreed to on my reservation after all. Do not use U Haul unless absolutely necessary.

Justin B. en

Grado:

No one seemed to know what was going on and there was almost no coordination between employees. A really stressful and terrible customer service experience. I have no intention of using uhaul in the future.

Don K. en

Grado:

El cliente no dejó un comentario.

peggy K. en

Grado:

El cliente no dejó un comentario.

Danny A. en

Grado:

El cliente no dejó un comentario.

Curtis W. en

Grado:

I liked the agent who set me up with a van. Her name is Aletha Martel. She was very helpful and set me up to keep van two additional hours. She deducted my estimated miles, that I didn't drive.

Craig C. en

Grado:

great staff, very helpful and friendly. quick pickup, easy return. professional operation. thank you - C

EMILY B. en

Grado:

The guy who worked there on Saturday was rude and unprofessional the Lady took over and was very nice and professional.

Boyd Allen K. en

Grado:

very proffesional

Brycen R. en

Grado:

El cliente no dejó un comentario.

Jennie N. en

Grado:

The staff are slow and so not know hownt9 checkout a truck. They play games on the computer and our pick up took almost an hour for a pre-reseved corporate rental that was a mobile check in. That costs me $70 extra because the staff are slow. The truck was parked on a slope and ice all around so truck not able to be moved. Staff didnt care and did not come help... more delays. I should send an invoice to the owner and charge them for all the wasted time we have had with rentals at this location. It is a chronic problem. We will not use this location as a regular option for these reasons. Train your staff. They need to know how to work the system and be efficient and fast. Time is money.

Jeffrey M. en

Grado:

El cliente no dejó un comentario.

Russell M. en

Grado:

El cliente no dejó un comentario.

Kelly E. en

Grado:

The blankets smelled terrible and the dolly was not secured when we drove away.

Johnathan C. en

Grado:

El cliente no dejó un comentario.

Ruth B. en

Grado:

Overall experience was terrible. Location was poorly staff and unprepared with my reservation although I'd set it up 2 days before. Wait times were unreasonable, I was given a key to a vehicle that wasn't on the lot. Had to wait in line a second time before getting the proper truck. What should have been a 5 minute process took 40. My link to review the vehicle expired midway through so I was unable to report that our fuel was lower than stated. (Paperwork said we had 1/4 tank but our tank was at about 1/16. we took a photo to verify). Reserved a dozen furniture pads, there were only 6 in the truck. Was unable to return the vehicle to location specified in my reservation but wasn't made aware of that until about 20 minutes into the rental via text. Returned the truck 2 hours early but had to wait another half hour in line. Truck was reviewed and a receipt emailed where I found out I'd been slapped with a $45 fuel charge. Went in to discuss with the general manager (a waste of a human being) and also another employee who had no awareness how to do her job. After an additional 30 minutes trying to get this resolved, we were promised a phone call in 15 (so we could get on our way due to another appointment). The phone call never happened. Overall, the entire process was a, utter failure. The mobile pick up was a joke, it saved me exactly no time at all and didn't work. The staff and customer service at the U-haul location had no sense of urgency, competence or communication. Will never use U-Haul again. First and last experience.

Cody M. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

Site is great but location is hard to get in and out. Not much that can be done about that. Equipment was great.

Jonathan J. en

Grado:

El cliente no dejó un comentario.

Curtis S. en

Grado:

El cliente no dejó un comentario.

Kathryn O. en

Grado:

Thank You UHaul!

Sarah B. en

Grado:

So, the poor guy working the counter was the only person on staff. Busy location. He was kind and asked for patience explaining the situation. Waited 45 minutes and a girl comes into work. She checks in truck and charges for an extra day. Seriously!?!?!? I am waiting about an hour (completely not exaggerating) and then end up being overcharged because poor staffing for the location. Waited again for the original guy who then refunded bogus charge. Such a busy location need better staffing to match Will.

julie D. en

Grado:

El cliente no dejó un comentario.

Padme H. en

Grado:

Adding fees at the end with absolutely no indication prior to the rental, which I absolutely would not have agreed to had I known about all these predatory fees. This is at the best terrible service and at worst straight up illegal, and I will be disputing this with my bank. What absolutely horrible business practice.

Gordon P. en

Grado:

The experience of renting a cargo van from U-Haul was very good. The service was good, and I would rent from you again.

Playquemine H. en

Grado:

I wish charge for an imaginary extra day and they keep going in to my account getting the money every other week for something that was reversed one and it was never done.

Danielle B. en

Grado:

Lane and the owner were absolutely fantastic people. They went out of their way to make sure I was taken care of. The same day of my pick up, I also spoke with a customer service rep named Taylor that was absolutely amazing. Such wonderful people. Please give them recognition!

David T. en

Grado:

I never want to use a different location!!!

jeff C. en

Grado:

Get Jessica to marry me. joking

Andrea H. en

Grado:

The gentlemen was great. He was honest and straight forward. Quick and polite.

Jon B. en

Grado:

The staff was rude at the pick up and at the drop off honestly i will never use uhaul again and i would talk anyone moving out of it. it was really bad. i typically never respond to these things even if i am mildly pissed off but this was over the top bad the way i was treated. i will be following this up with a call.

david T. en

Grado:

The guy at the equipment return was abrasive

Scott S. en

Grado:

Great customer service!

Sabrina J. en

Grado:

El cliente no dejó un comentario.

Emily G. en

Grado:

Charged $500 for renting a pickup truck for half a day, left my full ubox with strangers because of lack of communication

Bill B. en

Grado:

El cliente no dejó un comentario.

Scott P. en

Grado:

El cliente no dejó un comentario.

Lashanika C. en

Grado:

Nothing everything was great from getting the truck and returning it.

Geno D. en

Grado:

Nothing. Jessica is OUTSTANDING! She and Derrick were so pleasant to work with. They both went above and beyond to make sure that my needs were met.

Karlie A. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

El cliente no dejó un comentario.

Gus C. en

Grado:

When I left, my gas tank was nearly 1/4 below what was indicated on my contract. I didn't know about updating the level through the mobile link (my fault), but it is unfortunate that the contract was wrong as given to me. I took a picture of the fuel level, but I still filled the tank up to the level on the contract as to not be charged when I returned. Filling took longer than expected, and it felt like a scam, as it took 14 gallons to move the fuel gauge past the level indicated on the contract when I drove less than 20 miles. Not great, and when I got back, the people at the desk were friendly, but they cited company policy and indicated there wasn't much they could do. The truck's fuel gauge should probably be checked, and I don't think the customer should be held responsible for an incorrect contract.

Leigh L. en

Grado:

Quincy was great. He helped my wife (Leigh) hook up a 6x12 trailer and made sure everything was installed properly. Upon return, he checked the trailer in quickly and courteously. Great equipment and employee experience. Thanks again! - Chris

fred F. en

Grado:

very helpful employees

ANGIE A. en

Grado:

El cliente no dejó un comentario.

MARY H. en

Grado:

El cliente no dejó un comentario.

Anna B. en

Grado:

I was very disappointed at being ignored when I walked in the store and waited patiently. I was the only customer in the store. When asked about being helped the two men who were busy complaining about a previous customer told me they would be with me soon. When asked if someone else could assist I was told they were in a training moment. A manager appeared from some place and asked if there was a problem. She completed the transaction. I could consider being ignored as racial or sexist or age discrimination...or all of the above. I will never go there again!

Stephen P E. en

Grado:

El cliente no dejó un comentario.

Robert N. en

Grado:

El cliente no dejó un comentario.

STEPHEN B. en

Grado:

After doing the online check-in, the trailer was not available at the pick-up location so had to drive across town in rush hour traffic to an inconvenient location. I have no record of UHaul making any attempt to notify me of the change. By phone, text, email, or within your app. As I was talking with the lady at the original pickup location your app on my phone miraculously updated to the new pickup location. The lady at the new location was like talking to a robot. Her interest was in finishing her shift. She had another angry customer on the phone. My time has value as does yours. I am less angry about having to go to an inconvenient location at rush hour than I do your indifference to wasting my time.

Justin T. en

Grado:

Best customer service, had all the equipment I needed and was a fantastic experience!!

Harold R. en

Grado:

El cliente no dejó un comentario.

Barry E. en

Grado:

Everything worked as expected and was easy to use. Great gear and great mpg on our 15 footer.

Elizabeth M. en

Grado:

El cliente no dejó un comentario.

NICK S. en

Grado:

El cliente no dejó un comentario.

Ali Y. en

Grado:

Great service and made my haul easy

Jan R. en

Grado:

Every staff member was very professional and very helpful. Highly recommend this location.

David G. en

Grado:

They failed to mention if the truck was returned after 7pm I would be charged 20 dollars extra. When I got the truck the tank wasnt even actually full. I filled it with took 5 gallons.. I didn't drive that far. I then called and requested a refund. I was told I would hear from a manager but I wouldnt be issued a refund because it was in the contract. Thata a hidden fee and its a bad business practice. I still want my money back. It cost me over 100 dollars to use a truck for less than 4 hours. It was in town and I returned it to the same location. Ridiculous

Salvador A. en

Grado:

Having more help on front desk for customers

Emma G. en

Grado:

El cliente no dejó un comentario.

Pete H. en

Grado:

Staff was very helpful with the new app.

Daniel S. en

Grado:

great storage place

Eric J. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Check in clerk didn't seem to care that the vehicle I was getting was not what I ordered. I reserved a 10ft truck and got a van. Told me I could take it or leave it. Showed my confirmation letter that said truck but she didn't care. Girl that gave me the van never got out of her laying down position and had me come to her for the key. Told to make sure mileage matched and to go. I told her mileage didn't match and if she could come verify it. She told to take a pic of it and deal with it when I got back. Never got up from her laying down position. Wouldn't even do a walk around to make sure there was no pre-existing damage. Checked in 6 hours later and was almost charged close to $500 dollars because miles didn't match. Manager checked things out and found out that I had been given wrong vehicle and laying down girl should've caught it before I left. Finally got it straightened out. Was a $19.95 van but somehow it still came out to $35 even with no mileage charged. Horrible experience except for the manager who did a great job of clearing things up. Hope he gets more competent help.

Taylor M. en

Grado:

I was supposed to receive the truck at 9am. Didn't receive it until 11am due too the system going down. They couldn't figure out how to bypass the system to keep business going unlike the first location we stopped at that had figured out how to keep business going. Was told to bring the unit back before 8am the following morning and they wouldn't charge me a $20 overnight fee. I had brought back the truck before 5:30pm, 6 hours after renting it and was told by a worker who had told me where to park the truck that I didn't have to do anything because they email my receipt. I was still charged the $20 even though I only had the unit until about 5:30pm. I have tried to contact someone and no response. Customer service had even left them a message to get back to me right away and still nothing. While dealing with this I received a call from someone at u-haul saying they are gonna cancel my reservation because it was showing that I never showed for the truck when in all reality I was there. I explained to the person the situation with the system being down and they said well I still have to mark it as not received. I'm very disappointed in the fact that I'm being charged for something that I shouldn't be and the fact that u-haul didn't offer any compensation for the inconveniences they had caused for our move and made our situation worse. The truck that we rented also had some problems with the brakes and transmission. The brake light on the dash came on at one point while driving and was dinging. Brakes were released and to put the truck in drive or anything was really hard at some point while using the truck. Also nobody had gone over anything about the truck when outside to take it. Was just told it's outside for us to take. Doesn't sound like anybody really looks over theses unit before renting them out. I will say that the associates working behind the counter were trying their best but we're also very frustrated that u-haul and the tech support weren't helpful. All in we feel like u-haul takes advantage of people and doesn't care about their customers.

Brian S. en

Grado:

I made a reservation for 3 days w/ a 26' truck at a nearby Uhaul location. My reservation subsequently go transferred to a different location, and when I went to pick up my truck, my reservation was only for 1 day (I have proof of my original confirmed 3 day rez). They wouldn't give me the 26' truck for 3 days, instead giving me a 20', which caused me to have to rent a SECOND truck from a different location, throwing off my entire moving schedule. Completely unprofessional and unhelpful.

Dennis H. en

Grado:

All staff was knowledgeable and courteous.

Andrei A. en

Grado:

El cliente no dejó un comentario.

Katharine N. en

Grado:

One mirror was broken upon pickup, the other was loose and moved with the wind. It was very difficult, and often scary. The truck was very clean though.

Alyssa H. en

Grado:

Wonderful customer service

jennie c. en

Grado:

Very well kept n friendly staff. I thank you for your service n helping us with our needs. If we need another storage again we will sure see you guys. Thank you

Kathryn O. en

Grado:

Thank you uhaul. Thank you to every employee that assisted me today.

Grace H. en

Grado:

45 min in line. Security system went off for 10 min, no one came. Insecure. Unit was not open for me, despite PAYING for 24 hour access. Had to take truck full home. Unit flooded. TERRIBLE EXPERIENCE.

Karen C. en

Grado:

Quincy was very helpful and pilite

Janie F. en

Grado:

Personnel in Spokane were excellent. However manager in Denver,Tyrone, is anything but pleasant and customer friendly, So, I found a young man at night to clarify my uhaul insurance. Tyrone-no help!

Francsico S. en

Grado:

Please call me (720) 474-5694 cell ask for cisco

HOPE B. en

Grado:

The customer service was not good at all, the employees were not properly trained, and i am due a refund and when I go to pick it up I keep getting an excuse as to why I haven't received it yet.

Stann N. en

Grado:

Super clean with super friendly staff

Brea H. en

Grado:

Jordan (I think?) was most helpful. I had a last minute size change on the unit and he was most accommodating. Johnny helped unhook the trailer and receive it. He was very friendly and effervescent.

Nailah A. en

Grado:

A customer who is repeatedly trying to have their bill corrected and paid but keeps getting billed is ridiculous!!!

Edward L. en

Grado:

Staff was always helpful and 'positive.' Keep them !

Christopher W. en

Grado:

Amazing! These guys really took care of us from the second we stepped out of the truck. Big shout outs to Ione and Tyree who went out of their way to make everything go smoothly for us.

Edward L. en

Grado:

Very good check-in by Jared. He was accommodating, clear about rental arrangements, the facility, security, access, etc. The locker area seems new! It appears there are no lights in units (not good).

martine b. en

Grado:

Super helpful staff! Every step of the way, UHaul worked with me to make my move easy!

HOPE B. en

Grado:

The People were very nice and help i would use this location again.

Kevin T. en

Grado:

The staff rocks!!!

Bob K. en

Grado:

Very convent

Stann N. en

Grado:

Facility is super clean, smells great. Staff is friendly and helpful. Feel very comfortable leaving my stuff at this location.

tonya e. en

Grado:

The gentleman names bill was outstanding. Helped me in every way I needed real bad and made things easier for me. God bless him. He is a employee that you would never wanted to let go and pay wel

david p. en

Grado:

Na

Don J. en

Grado:

People are great. Facility clean. Layout of storage units suck. My units were at least 100 yards from the loading dock. Most of movers pay was for wheeling stuff from unit to dock.

martin c. en

Grado:

Did a very good job setting everything up for me and making sure things went smoothly for me which felt good... The only reason for four and not five stars is the price...I'm from Michigan and cheaper

Mary J. en

Grado:

My situation was complicated. They helped me work it out. I was very satisfied.

charles r. en

Grado:

Very helpful.

Perla M. en

Grado:

Thank you

Ashton J. en

Grado:

Probably will never use a uhaul service again.

Don J. en

Grado:

I asked U-Haul for a drive-up unit with a roll-up door. Instead they sent me to a place that has neither. But Tyree at Park Hill worked very hard to make the best of the situation. Kudos to Tyree!

Tom S. en

Grado:

Would recommend this facility for the people alone only complaint was the size of the storage unit had to get two units to store all my stuff

Courtney M. en

Grado:

Excellent staff.

Isabella D. en

Grado:

Your emergency roadside support service needs to improved.

Richard C. en

Grado:

All the employees were very friendly and helpful and went above and beyond for us. We are very appreciative for all of their assistance!!

KATHLEEN M. en

Grado:

I am waiting for a refund from the rent I paid in November, 2018. Please advise of when this might happen. Then I will be able to give a final rating. Thank you.

JONATHAN G. en

Grado:

Nice staff, great facility.

JOHN M. en

Grado:

Everything very good.

Yu N. en

Grado:

Fast shipping thank you!

michael t. en

Grado:

Wait for service was too long

Josh w. en

Grado:

The facility was is nice, both bathrooms have been out of order for over a month. Micheal is very unpleasant. The GM George made up for it.

Julie M. en

Grado:

Great experience!

Nicholas L. en

Grado:

very helpful

Jubal V. en

Grado:

Great experience with truck rental and storage rental.

Peter G. en

Grado:

Good work uhaul.

BARB M. en

Grado:

Very accommodating. The manager was able to locate and place the Ubox before 24 hour notice which we appreciate

Thomas S. en

Grado:

Park hill was great. Honest, helpful, friendly and easy to work with. Getting uhaul answering service when park hill staff was unavailable was not. These representatives were not helpful at all.

Helen R. en

Grado:

Very nice and the storage area is a A+ on clearness.

Jubal V. en

Grado:

Overall the service was great for my truck and storage unit rental. They were very flexible, professional and friendly.

James P. en

Grado:

Everyone here was helpful, curteous and respectful. Drop off and pick up was excellent.

Mary L. en

Grado:

Everyone was always helpful. Staff was excellent.

ELIZABETH R F. en

Grado:

I did not use this facility. I do not live in CO and have not visited there in over a year. I don't know how you got my email.

Gabrielle G. en

Grado:

I have moved a lot recently and the staff at this location has been the most helpful and friendly by far!

Sabrina C. en

Grado:

Easy move in, easy move out.

Gustave M. en

Grado:

Doors were broken so they wouldn’t lock after hours or broken doors locked me out and I could not access my unit. The manager was nice but the rest of the staff was short and lacked customer service.

manuel s. en

Grado:

Great Uhaul facility all staff were excellent from the moment i walked in to the moment i was scheduled to move out.Excellent!

Belinda N. en

Grado:

Overall a great experience

Muriel H. en

Grado:

Staff provided great service & facility kept very clean with easy secure accessibility

manuel s. en

Grado:

General manager was great.He accepted my trailer return and saved me a bunch of time from having to drive further out for my return.great uhaul location.

Daniel H. en

Grado:

Awesome staff!

Muriel H. en

Grado:

Great customer service! Clean facility, easy secure access.

Bob K. en

Grado:

Reps are very good and helpful but need more reps as long wait time

MARIA H. en

Grado:

The line is always long for customer service

Catherine W. en

Grado:

Really great place to have storage or rent a truck / trailer (right off of I-70). Staff are SUPER friendly and helpful even when it's extremely busy. I have recommended this place to lots of people!

PJ D. en

Grado:

Both drop off & pick up of my U-Box was painless. I think I lucked out, timing wise, as I was helped before a rush of people showed up. The front desk could use some more man power! Overall an A

Christopher B. en

Grado:

U-Box delivery staff was very accommodating and pleasant. Thank you.

OI K. en

Grado:

Mr Billy? he is friendly and helpful

David N. en

Grado:

Gets busy in the office and in the road around it

OI KI HEDY R. en

Grado:

Billy is friendly and helpful

DENISE J. en

Grado:

Everyone so polite and nice.

audie h. en

Grado:

I want my money back for the last month. The toilet cleaning lady in the back constantly hits the alarm button when customers nare in the back to annoy them. I have it on video actually.

CYNTHIA P. en

Grado:

Thank you

Christopher L. en

Grado:

Met all my needs well.