Customer Reviews for U-Haul Moving & Storage at Pleasant Hill Rd

4,838 comentarios

1290 Pleasant Hill Rd   Lawrenceville, GA 30044
(1 mile West 85 Near Club Drive and Lay-Z-Boy Store)

(770) 381-9793

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 381-9793

1290 Pleasant Hill Rd
Lawrenceville, GA 30044
(1 mile West 85 Near Club Drive and Lay-Z-Boy Store)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nice service

ANIBAL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug B. 
Clasificación:
5.0

Clerk was outstanding!

BRYAN J. 
Clasificación:
5.0

They was fast and polite and very detail

LEQUITA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary G. 
Clasificación:
4.0

Need more space for customer parking for picking up the rental, as well as more space for parking the returned rentals, great customer service, quick and easy rental.

semeria C. 
Clasificación:
2.0

Even though we fuel the truck the amount that we used (back to the middle of the fuel indicator), we were charged 12.65 for 2 GL. Also, the mirrors were moving easily when driving the truck. this is very dangerous, so this truck needs to be fixed before the next persons drives it.

Charlie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel D. 
Clasificación:
1.0

My original pickup location was supposed to be the location on Hewatt Rd. I got a call from a very nice customer service man (I can't remember his name but he was delightful) saying that they didn't have the truck for me, but that this location did. My original reservation was a one way trip and was to be dropped off at a location in sandy springs. The very nice customer service man reassured me that was still the case, that it was still a one way trip. However, when I got to the location to pick up my truck, they said that it had to be round trip because it wasn't ‘in town' or whatever that means. The drop off location that I was supposed to have was not even 35 minutes away from where I was picking the truck up. I paid $40 MORE than I should have had to. I want a refund for whatever the difference was. The people at this uhaul location did nothing to help me and shrugged me off. I will not be using uhaul again unless I get that money back and there be a contact reaching out to me.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jefry S. 
Clasificación:
1.0

Los compros no fueron los correctos doble

Adolfo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVESTER I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jewel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

katrina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sade S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERVIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEEKA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

All around good transactions

Sharon W. 
Clasificación:
1.0

I reserved a truck for noon, got to the location and they didn't have a truck til 3:30. Went back at 3:30 and they didn't have the appliance dolly that I reserved. Went back on next day to get appliance dolly and they still did not have one. I couldn't get to anyone by phone. I stayed on hold for 50 mins, then the call dropped.

Pete H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY S. 
Clasificación:
3.0

First trailer was hooked up and found to have a bad taillight. Second trailer was OK. Otherwise, all OK. Received text message/call a couple hours after pick up and could not review them as was in heavy traffic in an unfamiliar location. had not been warned that I would receive them. Information from text message/call should have been given me before I left rental location.

Duncan B. 
Clasificación:
5.0

People at the site were very friendly. Happy to have worked with them.

Srinivasa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
1.0

Online reservation set up needs to improve not only was my reservation time rescheduled to 5 hours later but they changed the size of my truck very unprofessional think I'll choose the competition for next time.

Danilo G. 
Clasificación:
5.0

everything is fine with the service

Eddy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LaTasha J. 
Clasificación:
5.0

Everything was great. The only gripe I have and it's not related to this location is the drop off location in Knoxville tried to charge me for extra time. Fortunately I had the rental contract which showed I was returning the trailer prior to the due time.

luther H. 
Clasificación:
5.0

El cliente no dejó un comentario.

darryk C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOKOTADE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

THEODORE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darrius B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo A. 
Clasificación:
5.0

Gracias

MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar R. 
Clasificación:
4.0

I wanted to give you 5 stats but after have the big issues with independent uhaul and having to switch locations . Still waiting on my final bill ti be sent?

Jose J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

At first when I arrived they said they were out of pads and I had ordered a half dozen. But as I went to go hook up to the trailer a gentleman walked out with a bag of pads. To my surprise when we open the doors at the loading location there was a pile of pads in the trailer and we used those so I did not need to use the ones I ordered. I was told I would be reimbursed since I did not use them. Otherwise everything went very well and the equipment was in good condition

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
5.0

Nothing everything was outstanding

Sam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Souksakhone V. 
Clasificación:
5.0

Customer service was great!

Raymond B. 
Clasificación:
5.0

Simple check in and out process

Wendy W. 
Clasificación:
5.0

Muy buen servicio excelente servicio

CRISTIAN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

lonny C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Anais T. 
Clasificación:
5.0

Best trailer I rented because it's New

Ramon E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margo K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio H. 
Clasificación:
5.0

Telling to the Customer that they have to take Care with the equipments

Miguel O. 
Clasificación:
4.0

El cliente no dejó un comentario.

sandra P. 
Clasificación:
5.0

Employees were very knowledgeable and friendly.

Lizbeth R. 
Clasificación:
5.0

Not sure. Everything looked fine, your workers did an excellent job handling my rental, including showing me how to use the rental equipment.

Mervyn L A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK P. 
Clasificación:
5.0

The customer service agent I spoke with was friendly and the staffs at the Location were very helpful and professional especially the lady that attended to me.

Godwin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cedric D. 
Clasificación:
2.0

The vehicle was shaking like an earthquake. I overfill the gas tank by $60 and the manager seems than and didn't even want to give me a $20,discount. Bad customer service! Will never use you again!

adrian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLINGTON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jae L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H.  |  Overall Experience 
Clasificación:
5.0

Customer was good . Service. I just waiting for my deposit money back. Gracias

helen T. 
Clasificación:
5.0

The vehicle is missing the knob to roll down the drivers window. The sun visor is missing hardware and it kept falling down while driving. A serious safety hazard.

Donald W. 
Clasificación:
3.0

The truck is too old and can't run smoothly

WENHAI J. 
Clasificación:
4.0

El cliente no dejó un comentario.

RENATE S. 
Clasificación:
5.0

Doble check to see where the keys are

anastacia R. 
Clasificación:
3.0

The truck that was given to us had a very bad oil leak. My home was a new construction and the driveway was brand new and now it has an oil stain that will be very hard to get rid of

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth M. 
Clasificación:
5.0

Deben tener personas con más capacitación, que no solo hagan el tramite más claro si no todo el proceso de principio a fin , por otro lado me fue imposible reportar los daños existentes que tenia la cargo van que me alquilaron , tampoco pude hacer la devolución del vehículo fuera de horas de oficina porque cuando lo intente vía página web , resulta que me enviaba un mensaje diciendo que yo no había alquilado algún vehículo

Macial R. 
Clasificación:
4.0

Great customer service. Fast and friendly.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ken C. 
Clasificación:
4.0

Staff was so attentive and knowledgeable

Ramon E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Noman A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos C. 
Clasificación:
5.0

I can't think of what you can do to improve for the next customer. So far, everything is great as is.

Meosha B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIELA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shealvia T. 
Clasificación:
5.0

If the equipment requested was at the location, it would really help. I was disappointed they did not have our 26' truck available and could only offer a 20' truck which was not adequate for our needs.

Ingrid F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louise S. 
Clasificación:
3.0

When I reserved a cargo van from UHaul, I also requested a furniture dolly and hand truck to be included in the rental. When I arrived at the rental location at 1290 Pleasant Hill Rd, Lawrenceville, GA 30044, a UHaul employee told me that the hand truck wasn't available. Because I have to make plans in advance, it would be helpful to be notified ahead of time if an item isn't available so I can make arrangements to locate a hand truck from somewhere else. Additionally, the UHaul employee did not load the furniture dolly that I requested in the van and I didn't notice that it was missing until I had already left the Uhaul rental location.

RON K. 
Clasificación:
5.0

Minimal cleanup, big notice on vehicle $25 if not clean, wtf, I washed out the bed, can didn't touch, also had been banged up u-haul guy didn't alert me ????

jason B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glen R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WENHAI J. 
Clasificación:
1.0

Rats got in my unit, then the insurance company would not pay for the items I lost. I can not pay my bill on line until it has late fees added. U-Haul has gone down hill over the years no longer a good company.

Christine W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIGET L. 
Clasificación:
4.0

Best trailer I had because it's still new ,it has split door that helps a lot in loading and unloading

Ramon E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tynja H.  |  Overall Experience 
Clasificación:
5.0

Awesome location!! Always on point!

Arturo A.  |  First Impressions 
Clasificación:
5.0

Always GREAT customer service

Felicia W. 
Clasificación:
5.0

Everything was great and they were very helpful

Tim M. 
Clasificación:
5.0

The staff was very helpful and friendly. It was a pleasure to do business here!

Laurie M. 
Clasificación:
5.0

Just keep up the good work.

dung N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomie a.  |  Overall Experience 
Clasificación:
5.0

Nice/helpful! Thanks!

Dennis W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JELANI S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALESIA S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ORLEESA J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

windell h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joe l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TAMMY W.  |  First Impressions 
Clasificación:
5.0

The best staff is always run by great leadership and Jaime Parris is a good soul and wonderful human being. I appreciate her kindness and her above and beyond assistance. Uhaul should be thankful to have someone like her representing your brand.

Marvin L.  |  First Impressions 
Clasificación:
5.0

Thank you !!

LEE P.  |  First Impressions 
Clasificación:
5.0

Thanks For Excellent Customer Service!

Moneka H.  |  Overall Experience 
Clasificación:
5.0

Never had any issues. The location was clean, well-lit, and easily accessible.

Edythe G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VALANCIA D.  |  First Impressions 
Clasificación:
1.0

The staff at Pleasant Hill was terrible. No social kills. The store is being ran by a bunch of young kids that could care less. I made a reservation online 2 weeks in advance and I didn't get none of what was promised. I was told my storage wasn't 1st floor access, it wasn't climate controlled, I did not earn the 1st month free, I did not get a lock free. Whoever you had working Sunday 1/23 were not knowledgeable of the info being promised online. They were all very unprofessional and condescending. If I wasn't moving my moms things and needed the storage right then I would have left. I'm very very very disappointed and unsatisfied. There is a lot more that I could say but I'm exhausted

POTASHA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chimese M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ana j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula L.  |  First Impressions 
Clasificación:
5.0

The customer service staff and the on-site staff were very helpful with last minute truck and storage rentals.

KELLY J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilee F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin C.  |  Overall Experience 
Clasificación:
5.0

Great service!

JEANNIE W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kentrice C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra H.  |  First Impressions 
Clasificación:
5.0

Excellent crew! Very helpful!!!

VERNON K.  |  First Impressions 
Clasificación:
5.0

Todos son bien amables y hacen bien su trabajo

Lidia G.  |  Overall Experience 
Clasificación:
5.0

The sales rep she was great

juan f.  |  First Impressions 
Clasificación:
5.0

Yesica and her staff was alwsys professional, polite and efficent!

Toni S.  |  Overall Experience 
Clasificación:
5.0

I rate customer service excellent but unit 213 had a leak from rusty pipes dropped onto my leather chair and created a stain with some work I will be able to clean 🧼 it so facility is average

BERNADETTE M.  |  Overall Experience 
Clasificación:
3.0

I would say this was an average rating only because my unit was a "cold room" twice during my stay and having to jump through hoops was frustrating. HOWEVER the store manager was so much help.She went above and beyond to assist. and great janitor

Toni M.  |  Overall Experience 
Clasificación:
5.0

Great service

John A.  |  Overall Experience 
Clasificación:
4.0

La bodega no tenia luz

Fatima Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherita B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P.  |  Overall Experience 
Clasificación:
1.0

The unit we order we didn't get it they wanted to give a run for our money when they know that they didn't have 10×15 unit but give a small unit and charge us for 10×15

Pauline G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S.  |  Overall Experience 
Clasificación:
4.0

I had varying experiences with staff some so helpful..some not..but Manager was so nice and hrlpful!

Paula C.  |  Overall Experience 
Clasificación:
5.0

The manager is excellent and always go out of her way to help

MICHAEL J.  |  Overall Experience 
Clasificación:
1.0

Those people are horrid and didnt try to work with me for a payment plan...there was nothing but my personal items that were sentimental to me in that unit and those got rid of it and still got zero dollars for it. I will tell everyone to stay away from Uhaul because of their shady business practices,Public storage is a lot better and cares about their customers.

Annett C.  |  Overall Experience 
Clasificación:
1.0

I have An LG 60 inch stolen from mu unit with the first month, I had insurance on the unit. I was never compensation for my. TV. It was stolen by one of worker that work at this facility. This place i would not refer my dog there.

Clara W.  |  Overall Experience 
Clasificación:
5.0

Great and friendly service!

ANGELA S.  |  Overall Experience 
Clasificación:
1.0

I went to clóse my storage on saturday 17,,,the front desk employee does not close my account and even they Charged me the Montly Having no money on my bank account

mirna s.  |  Overall Experience 
Clasificación:
2.0

I reserved a storage unit 2 weeks ago. Got there you all didn't have the size I reserved. Never offered any complimentary anything.

Tiffany P.  |  First Impressions 
Clasificación:
5.0

The Location Manager Jessica is why I ALWAYS use this location,her customer service skills ARE PHENOMENAL!

CHARLTON M.  |  First Impressions 
Clasificación:
1.0

I paid my rental from a reoccurring auto banking check from my bank from the first payment to the last, roughly a year and a half. Every three or four months I received a late payment notices. The first time, I called the facility to correct it. Then I would go to the facility to impress upon them the need to correct the problems causing me to receive the notices. I continued to receive late payment notices after I was told it wouldn't happen again. The straw that broke the camel's back was a "Pre-Lien Notice". I moved out and will never do business at this facility again!

David W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Erika G.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicole N.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Angelena W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda H.  |  Overall Experience 
Clasificación:
5.0

The manager was amazing

Shimarith W.  |  Online Move In 
Clasificación:
3.0

Staff was very slow. I understand some staff members were being trained but the pace of work was excruciating - I had to wait an hour to get moved into my storage unit after having made a reservation online with all necessary information. This was with no line and only 2-3 other customers for the entire time, and then was sold a lock that cost $15 that was not the typical lock used. Other lock and key locks only cost $5 or less by the front desk worker recommended the most expensive one that wasn't even secure.

Alice C.  |  First Impressions 
Clasificación:
3.0

I was dissatisfied with the explanation of the card entry for every visit. The representative that showed us the unit did not explain the card entry very well until asked. She said to just swipe the card but did not mentioned we would be locked out if done incorrectly or not done at all on my second visit I was locked out of the facility. I called customer service to assist and of course they couldn't help me get in because an on site manager had to be present. Because of this, I returned my uhaul truck late which I was charged extra and had to re load all my belongings I had un loaded on the dock. This was Sunday after hours and the office was closed. Customer service had called the onsite manager but she did not answer. The card entry process should have been better explained. I could have avoided the inconvenience of an extra trip and saved the extra fee I was charged for returning my uhaul late. I have yet to go back and get this resolved.

Aline G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristen E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce G.  |  First Impressions 
Clasificación:
5.0

Storage Manager Ms. Jamie provided EXCELLENT CUSTOMER CARE from the moment I walked into the store throughout the entire process. She was thorough and extremely knowledgeable in answering all of my questions both about storage and truck rental. Uhaul has a GREAT asset in Ms. Jamie. She made my experience with Uhaul pleasant and assuring!!! THANK YOU MS. JAMIE!!!

Lisa H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa M.  |  First Impressions 
Clasificación:
1.0

Everything with the facility was fine. Up until my card was charged twice when I moved out. I get the $50 fee for them cutting the lock. But, I was told I didn't need to sign anything. I didn't have to take pictures, & I would be emailed my move out letter. I don't recall seeing that email, but was billed twice. I can't get in contact with no one at the facility. An email was sent by customer service,and yet I haven't heard anything back as it pertains to a refund. After two year, and about three months. One would think I would be treated a little better than what I was. I will never as long as I live ever use Uhaul again.

Robert N.  |  Overall Experience 
Clasificación:
1.0

Employee refused to help us find the moving carts and was no help what so ever!

ADRIAN R.  |  Online Move In 
Clasificación:
5.0

Excellent manager, she keeps everyone on their toes and they respect her.

MICHAEL J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Treco G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

eduard g.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

angenette m.  |  Overall Experience 
Clasificación:
5.0

Ms.Jamie is so amazing she was very helpful to me during my occupations of storage. I greatly appreciate everyone that works here. I highly recommend this Uhaul property to everyone. I know where to go if I ever need the service again. No matter how far I live I would definitely pass by so may others storage space to get back to this location.

Diamonique M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAVEN J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timisha R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

arkeen t.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NICOLE B.  |  First Impressions 
Clasificación:
5.0

Trato del personal muy profesional i amables

Christian O.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NASIR O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alita K.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Ahmad H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LASOTO R.  |  First Impressions 
Clasificación:
4.0

We paid for 24/7 access but repeatedly had trouble actually accessing the facility outside your normal hours. Security was substandard. It's impossible to reach anyone at that particular facility by phone.

Cynthia A.  |  Overall Experience 
Clasificación:
5.0

No complaints

Angela T.  |  First Impressions 
Clasificación:
5.0

Staff was extremely patient and helpful.

Mohamed B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon K.  |  First Impressions 
Clasificación:
5.0

Jaime made important papers ready every month to assist with my becoming qualify as a first time home owner. She would have it ready and neatly packed and ready to go monthly. She also offered beneficial and important information to me regarding truck size an packing information.Jamie goes above and beyond CSR . She is indeed an asset to the Uhaul company.

Jovonna H.  |  Overall Experience 
Clasificación:
5.0

Storage Manager Jamie Parris was awesome!! Easy to work with and understands the business and is very fair! If I need a storage unit in the future I will be back because of Jamie Parris. THANK YOU Jamie!!

Warren C.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Stephanie F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE L.  |  First Impressions 
Clasificación:
5.0

Pleasant experience. No. Complaints or issues that the managers or staff could not resolve well trained especially in customer satisfaction

Faith B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA S.  |  Overall Experience 
Clasificación:
5.0

Great help and accommodating. I personally couldn't understand the locks for a little bit and they helped me out no issue. Great customer service, clean, and understanding. Parking lot is a little tight but understandable.

Kali C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecilia C.  |  Overall Experience 
Clasificación:
3.0

The movers was very helpful but see they wasn't there on time due to another job would have been behind if didn't have extra help. Forgiven but overall they did a good job.

shmeeka c.  |  First Impressions 
Clasificación:
1.0

First off, I came in there to get a storage. I bought a lock "from them" Went to make my first payment and my payment was double. I begin to dispute the charges, no one could help me. I came back the next day with my husband and we were told they had to cut the lock because we did lock the storage door right, and it was open so they charged us to cut the lock. A complete lie because my husband and I checked the door before we left. The conclusion came to, we can take off the price for the lock but still have to charge an additional $50 for cutting the lock. Um, we bought the lock from them so they didn't do anything in our favor. And, no one did not put in notes that we cancelled our storage so I received an email stating I would be charged $15 late fee when we had already moved out of their storage two weeks prior to me getting the email. They are unprofessional. Don't rent from them!

Tammi F.  |  Overall Experience 
Clasificación:
5.0

Thanks to be very helpful on my needs

Mirna S.  |  First Impressions 
Clasificación:
5.0

The precautions for the customers and themselves were on point and the staff were friendly and professional I would use this facility again.😷😎

Lourdes C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ROCHELLE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA B.  |  First Impressions 
Clasificación:
5.0

Great staff and facility. No issues in approximately one and one-half decades!

WESLEY B.  |  Overall Experience 
Clasificación:
4.0

The elevator needs work, it bounced and jacked on the way to the second floor, scary.

PATRICIA E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Cornell T.  |  Overall Experience 
Clasificación:
5.0

The staff was always pleasant and willing to help with anything I needed.

Kiyara L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ray W.  |  First Impressions 
Clasificación:
5.0

The young man that helped me get a storage unit was very helpful and nice. He was able to help answer every question I had.

Yesenia p.  |  First Impressions 
Clasificación:
5.0

Everyone was extremely nice and courteous! ¡Gracias!

Chantel C.  |  First Impressions 
Clasificación:
5.0

The procedure went extremely well and the gentleman who took care of me was very efficient

Lisa J.  |  First Impressions 
Clasificación:
1.0

Never again. I rented a van for a month for my consignment haul. Mixed up the dates & kept it 4 days over. Never rcvd a ph call, just recovery punching a hole in the tire while i was parked.

Veda W.  |  First Impressions 
Clasificación:
4.0

Nice

Michael G.  |  Overall Experience 
Clasificación:
5.0

I loved how clean & neat & well kept it was

Ursula T.  |  Overall Experience 
Clasificación:
5.0

Our experience with this storage facility was very good. Would recommend it to others. Was exactly what we needed at the time

Annette H.  |  Overall Experience 
Clasificación:
5.0

The staff there was pleasant especially the gentleman by the name of Larry. Larry went above and beyond to make our whole trip smooth from start to finish! His customer service skills are exceptional!

alexzandria n.  |  First Impressions 
Clasificación:
2.0

The guy that assisted me cursed the entire time when trying to explain instructions to me

ANECIA S.  |  First Impressions 
Clasificación:
1.0

My pin code does not work, hasn't worked since it was set up! I pay for 24 hours and I have to squeeze things thru the broken door on side. The alarm system goes off everytime I go. I want a refund!

tamera k.  |  First Impressions 
Clasificación:
4.0

N/C

Tiffany R.  |  Overall Experience 
Clasificación:
1.0

I don't think the staff is appreciative with its clients. Poor training in customer service. Bad attitude. Not reachable and Want to make money out off forces paying late fees.

Mayreni A.  |  Overall Experience 
Clasificación:
5.0

Everyone was very friendly and happy to assist with any questions. I will definitely recommend this location to my family and friends.

Patricia R.  |  First Impressions 
Clasificación:
5.0

Yesica Barragan and staff were always polite and helpful when I went into the office. Yesica was an extremely nice person. Thanks to all of you. Lois Bass

Lois B.  |  Overall Experience 
Clasificación:
4.0

Great service from beginning to end!

Sandra B.  |  Overall Experience 
Clasificación:
5.0

Thank you! Pleasant hill u haul is the best!

DELANO D.  |  Overall Experience 
Clasificación:
4.0

Great customer service at pick up and drop off centers. The month of free storage with my rental made everything convenient for my transition into my new home.

Sandra B.  |  First Impressions 
Clasificación:
5.0

When I'll need a storage unit, I will come back to this one. Excellent location, service, and facilities.

elena v.  |  Overall Experience 
Clasificación:
5.0

Great service

Nazonna K.  |  Overall Experience 
Clasificación:
5.0

Everything and everyone was nice.

Teresa E.  |  Overall Experience 
Clasificación:
5.0

My experience was great no issues..

Thea V.  |  Overall Experience 
Clasificación:
5.0

My only complaint is that is found all instructions after I parked in front of Moe’s! But it worked out & it was only confusing because it was night/after hours.

valarie f. | Reservación
Clasificación:
5.0

Thanks for being there!!!!

ARenee E.  |  Overall Experience 
Clasificación:
5.0

Thank you Jessica!!!!!

jorlin m.  |  Overall Experience 
Clasificación:
4.0

thanks

Dana M. | Reservación
Clasificación:
5.0

No comment

Cynthia F.  |  Overall Experience 
Clasificación:
5.0

Returning the truck went very smoothly. Getting the storage unit was nice and easy, for the most part. There was a little mix-up regarding which units were available, but that was quickly resolved.

Cynthia A. | Reservación
Clasificación:
3.0

The management at that location she always seemed to have an attitude and when I just paid the bill and wanted to move out a portion of my rent should have been givin back but they refused

Kimberly G.  |  Overall Experience 
Clasificación:
5.0

Staff was exceptionally helpful.

Kristin U.  |  Overall Experience 
Clasificación:
3.0

Just because the price compared to ather storages nearby

Joselina R.  |  Overall Experience 
Clasificación:
5.0

Muy amables las personas del servicio al ,sigan así nunca cambien, los recomiendo al 100 ,gracias por sus servicios que me prestaron, los veo en mi próxima mudanza ☺😊

Ruth A.  |  Overall Experience 
Clasificación:
4.0

I also rented a few trucks and the staff was very helpful

David H.  |  Overall Experience 
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