Nobody would acknowledge we were there. While blocked in the return lane employee walked past and wouldn't make eye contact. Might as well been dropping off in the Sahara DesertKELLY D.
Trailer Rental & Towing in West Columbia, SC at U-Haul Moving & Storage of W Columbia
West Columbia, SC 29170
(I-26 & Us 1)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en West Columbia, SC 29170
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Appt was for 7am pick up, the door sign says open at 7am, but worker told me he doesn't start pick ups until 7:30am. Drop off was worse. The one guy working had no urgency and seemed computer illiterate. It 55min for him to do a simple checkin.Brian M.
Gents working were great but apparently your computer reservation system is awful. Spent at least 45 minutes waiting to rent a car dolly.CHARLES H.
Will return when needed, great serviceFredrick J.
Keep up the awesome job!!!!!!JAWANDA J.
Nothing. The manager Wade, was superb. The truck was late getting back to meet our arrival time and wade was extremely accommodating. Great customer service. Everything was excellent.ANGELA K.
This location was never a part of my rental and I never returned anything to them (I live in St. Louis), so they fraudulently charged me for a uhaul trailer they never actually had in their possession. I've been trying to resolve this issue for almost three weeks to get a refund on the more than $600 they charged me and can never get through to the actual location. Uhaul corporate customer service said they spoke to the general manager, Wade, and he was correcting this issue but it's been over a week and nothing is still resolved. I've spent HOURS on hold and with customer service to get this fixed and still no resolution. HORRIBLE experience with Uhaul and this location.Lauren S.
Everyone was friendly and had excellent customer service skills.NASSER S.
When I returned the truck it was below the mileage and to the fill mark. When I got the receipt it had extra mileage and they had to put gas in it.John C.
Take the professionalism these two gentlemen exhibited and pass it to your Gaston, SC locations.WALTER C.
Prices are way to high. Check in person was not pleasant or at all interested in helping the customers.JUDSON M.
Had called to confirm the morning of my reservation (that i had made 4 weeks prior) that i could head over and pick up the truck. Got to the location, waited in line for two hours (as i was unable to use the mobile check in because UHAUL has twice changed my reservation the preceding day), only to get to the front for the employee to say that the truck was not there, and was expected to be there at 2 PM (4 hours after my scheduled reservation). I was also told that i was not guaranteed to have the truck there at 2PM if i came back later. I came back at 1:30 (anticipating another hour wait), and was curtly told â€œI was thirty minutes earlyâ€ when in fact my reservation was for four hours earlier. When we inquired as to why a truck wasn't available at our scheduled time, we were simply told â€œit wasn't the stores fault because most of these reservations are made online or over the phoneâ€ - still not entirely sure how a reservation made online through the company's website somehow became my burden and issue when the truck i reserved was not available. I wish i could give zero stars.DANIELFIDELIS H.
Long wait time, reservation to pick up the truck was 9 and I had to wait 45 minutes because the manager was alone.URSULA B.
Uhaul is the way to go. They make it easy.PAUL L.
Check in and return were both easy and great, friendly staff!Dwayne B.
Just a long wait to to pick up equipment & truck.URSULA B.
Put a KEY return closer to the TRUCK return.put a sign up that says KEY RETURN this way.something. Customers are walking around the back(truck return)and the KEYreturn is around front in the DARK by the doorJEFFERY W.
Everything went smoothly. Wade did a great job at communicating and answering my questions.LILASHA D.
Can't think of a thing.ROBERT H.
Employees were great, they just needed more of themTravis A.
Pleasant knowledgeable and quick serviceTASHIA C.
More desk personnel so the wait time is not so long.GEORGE M.
Staff member worked well with everything. I greatly appreciated his understanding to errors that occurred through the reservation to pick up time.JACQUELINE D.
Nothing had the best pickup experience that I have ever had. Wade Townes was the best. ThanksMACK M.
Very helpful on pickup.Charles G.