It was quite confusing as there were no clear instructions. The APP kept acting up and shutting down. Finally, after reaching out to customer service it was revealed that I was supposed to receive a text message with the lock box and combination. Needless to say it took me an hour to pick up the truck. I do like the fact that its self service and it wasn't expensive at all. Would use again if I had to.VONETTA O.
Fort Knox Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Upper Marlboro, MD 20772
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Nothing needed. Service was excellent.Teresa C.
At pick-up, the picture of vehicle status was not current. The truck was dirty, obviously well-used (over 143,000 miles) with a bent AZ plate. Newer equipment has back-up cameras, which would have helped for this 15' truck. That said, the attendant (Nancy) was very courteous and professional. The truck served my needs well. U-Haul is always reliable--no problems to report.Paul H.
It was a rough start, but property manager helped me out on day offDAWN Q.
Allow the mirrors to be adjusted. They are stuck in one position. Which you know one size doesn't fit all. This is a safety issue.Rodney E.