When we went to pick the truck up the gentlemen that helped us was great, I cant remember his name but he was very helpful. When we walked in to return the truck Spencer was amazing, she greeted us with a hello and a big warm smile. She made us feel really welcome. She went right out checked the truck and came back and said everything was good. She made it go so smooth and easy. I had a question about the deposit and had to call there and I happened to get her when I called and again nothing but kindness. Answered all my questions. I could feel her smile thru the phone. I absolutely appreciated her kindness. She deserves a raise and she is a keeper. Don't get rid of her EVER !!!
Alquiler de remolques y remolcado en Spokane Valley, WA en U-Haul Storage of East Spokane
¿Te mudas de o a Spokane Valley, WA? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Spokane Valley, WA 99216 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Spokane Valley, WA
Remolques de carga
Los remolques de carga en Spokane Valley, WA son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Storage of East Spokane!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Spokane Valley, WA 99216. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Storage of East Spokane proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Spokane Valley, WA y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Spokane Valley, WA en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Nothing. The staff was awesome.
I called to ask if I could rent an additional 24 hours. They said the truck was already due to go to someone else, but they would let me bring back at 11:30am instead of 7am and not charge me for the extra time since I could not get the full 24 hours. They charged me a full 24 hours additional without telling me. I saw it on my credit card statement. Now I have to deal with that. Not happy. I would have returned at 7am if I know I would pay $90 more for 4 hours. Not good.
This comment is for U-Haul's online rental program. If you take a customers money and tell them a truck is available at the requested location you had better be sure it is. I was told I would have a truck available in Kirkland, WA. It was not, I had to drive to Spokane to get it. 5 hours and a lot of gas. Both locations were great, not happy with U-Hauls rental process. No compensation for wasted time and fuel.
Very friendly and knowledgeable staff,. Well run location
Fix the gas tank problem. I went a total of 8 miles in a 20' truck and yet put 7.5 gallons into the tank.
Being charged for 50+ miles & never once drove it over 10 miles. Pressing charges against U-haul if I don't get my money back.
When I called to reserve truck I specified that I need it for the full 24 hrs. I paid for an Uber to take me to uhaul and they tell me â€œwe don't have that truck availableâ€. I asked them why would I be told there's a truck reserved for me if they don't even have one? I can't afford to Uber to every location. A lady behind the counter that wasn't even the one helping me, jumped in and snapped at me. U-Haul is the one that F'd up, why am I getting attitude?! EVERY SINGLE TIME I use uhaul there is a problem and I'm not even allowed to keep the truck for the full 24 hrs that I pay for. Not only terrible customer service but you can't even rely on what they tell you on the phone. Shady company to rent from
Courtney went out of her way to make my rental convenient and very affordable. I would recommend this location very highly.
they NEVER answer the phone, not detailed, left out key info and always a long line. very unpleasant experience and others in line felt same!
Great customer service, in and out in a flash. Thank you team for doing what you do!!
The assistant manager was super sweet and had great customer service skills>
Had to trade out the first truck after only 14 miles because of steering problems, 500 miles down the road three of the trailer tires had to be changed and when we got into AZ where the temperature was higher the truck started blowing out transmission fluid. It turned out to be that it was over serviced. All this after we had to go 250 out of our way just to pick up the truck and trailer.
Worst business experience
I've rented from this location previously with good results. This time however it was very frustrating. Hold times on the phone were unacceptably long. After making the reservation I received an email saying I had to come in and have the hitch checked before the pick up day. They should have done this when I was there and not make me come back. When I picked up the trailer I signed up for the optional insurance but I found out about 2 hours later that my personal insurance would cover the rental. When I asked to cancel the UHaul insuranace they wouldn't do it because it had been more than 30 minutes. When I got the trailer home I found that the tires were 10 pounds under inflated. Not happy with this location.
The worst!! The gal Nicole is short with people and hung up on me when I was trying to get valuable information. The business has been run into the ground and clearly customers do not matter to Uhaul
Have your employees act more professional. Not be on their phones, not arguing and be aware of the customers.
The manager (or owner) thought they had closed the store for the weekend, but a mistake was made and the branch wasn't actually closed. I called about my reservation and she apologized, jumped in her car, came down and opened the store, and got me the truck I needed. Service went above and beyond.
Returned the uhaul to the return equipment parking spot and put keys in 24 hour lock box the day of renting it. 30 min past closing time. Recieved a message the next day asking where my rental was. Was charged an extra $20, tried calling no one ever picked up both times i called to let them know my drop off would be late and then to discuss why they didn't have record of my drop off.
This UHaul made our moving trip so easy! The folks that we coordinated the move with were efficient, quick, friendly AND respectful! Highly recommend!
Staff where not wearing face coverings properly or maintaining social distancing at all. One gentleman did not have a mask at all. The young lady that checked me in was checking her personal phone while checking me out and continued to get my Information incorrect. The equipment was good but the customer service definitely could use a huge improvement. I am very surprised that the gentleman who said he was the area manager did not have a mask.
My son and I were 3rd in line when we arrived and we waited 10-15 minutes before being acknowledged and even then the gentleman behind us was helped before us. I'm assuming because he had paperwork and was returning a truck but he was helped before us and came about 5 minutes after us. I used the truck for under 20 minutes and was still charged full price.
Excellent experience from making the reservation to picking the truck to dropping it off.
Seriously bad customer service. We reported the door as a big safety issue. See above for the door issue. I said the truck should not go out until fixed properly, tried to report it. The kid literally said to me, did you make sure it was shut?? I said of course, that's what I'm telling you, I can't slam it hard enough to shut it!!! And I shouldn't have to keep trying to slam it over and over. This is a serious problem. Don't let it out until you fix it. He scoffed at me like I didn't know what I was talking about. The OTHER rep turned and said, hey, probably should make a note of it. (Cause he saw me starting to escalate) they both, sorta said, yeah, we will make a note of it) but I don't feel they took me serious at all. Never will use this again if they don't make safety the highest priority.