If you make a reservation online 2 day before to pick up the equipment should be ready at the time you picking up,,,,, My reservation was at 9 AM I got there at 9:15 to give time because they open at 9 so anyways I have to wait 16 more minutes,, anyway everything was good experience,,,CHRISTIAN M.
Trailer Rental & Towing in Somerville, MA at U-Haul Moving & Storage of Somerville
Somerville, MA 02143
(Next to Herb Chambers Mercedes)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Somerville, MA 02143
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
You might have some sort of reminder for renters to bring their toll transponder.Frederick S.
Manny was by far the best manager I have encountered at Uhaul. All the staff took his direction at excellent customer service and I would definitely go back!JERICA LYN B.
Absolutely ðŸ’¯ % No improvement needed at this location. Manny the manager was great, he has lots of patience,. As for kialani.. I'm sure I'm spelling her name wrong, she was amazing, she greeted me at the counter, was also patient , worked quickly to get me on my w a y. . , the other guys we're great to. Thank you for an awesome experience to the staff Overall I'd come back to this location anytime.Pavlina F.
I was very happy when picking up my rental truck. Danny and Eddie were really friendly and helpful, and took the time to answer all my questions. I was also impressed with how clean the truck was. I would definitely recommend this location to others.Alan G.
ABSOLUTELY PERFECT SMOOTH RENTAL AT 7:00 AM - The gentleman that helped me was phenomenal. THANK YOU !!!Julie P.
Nothing, Harry went above and beyond to make this a fantastic experience. Thank you!!Gregory C.
You charged me for a price that was totally different from the one agreed.Eduardo S.
Process took way too long, no explanation on after hour return.Ahmed R.
The girl that helped us in Somerville was awesome. Linwood st.ERNEST M.
Everything! Customer service is horrible. I had a question regarding the vehicle and spent almost 2 hours on hold. Each time being transferred to another department. I was transferred to roadside assistance and spent another 2 hrs on hold, and no one picked up and was transferred back to sales. I called the location several times and they never picked up. The person did not show me the vehicle. Google was more helpful. Drop off vehicle personnel was rude.David P.
Location charged me for an extra day rental even though I returned the vehicle early. When I called to complain, they resolved their mistake by issuing a credit, so no problem.Brian M.
There were many inconsistencies that made the experience frustrating & give me serious pause to recommend Uhaul location or business other than convenience for me. 1-my account didn't sync up with the reservation # so I couldn't add-on w/o CSR help. When I mentioned the discrepancy, she added my email on the reservation # but the sync failed when I tried to access by acct. 2- the furniture pads ordered thru CSR wasn't fulfilled @ pickup & I forgot to ck. 3- key drop-off sign is poorly lit & someone present help locate it for me. Since this was nighttime, I didn't want to wander the entire property & wanted to leave area ASAP. 4 - self-service return up-charged me. Of course I registered complaint at time but was seriously concerned w/cumulative issues w/rental. No issues w/van.PRISCILLA C.
Not enough miles given for one way rental even though I drove directThomas B.
Worst experience I ever had with Uhaul. I will do everything I can to not use the somerville location again.MATTHEW C.
Defective truck and customer service was terriblePeter C.
Service was friendly and price was transparent. Clean van and good to drive.Torsten J.
I had reserved a 15' truck from you back in early April from the closest location to me which was Brighton,Ma. That's a month ahead. I arrived at the location to only be told they don't have my truck and that they don't have a replacement for me. The only option was to drive to your Somerville location where they only had a 10' truck. Including driving time to and from somerville, I wasted about 2 hours out of my moving day not to mention because the truck was smaller it required multiple trips. Now, I planned appropriately but sadly your company failed to provide an acceptable solution. $50 is not enough of compensation for my frustration, time and inconvenience. I expect to hear from you regarding this issue.DANIEL A.
It was great!NADIEH F.
We had a dolly that was left in our truck which we were eager to use since none of my previous uhaul experiences offered one. Unfortunately our truck had no ramp which made our moving experience that much more challenging.Colin L.
I didn't drive 99 miles and I only used 1 pad set. My billing is a mess now I have to deal with itKevin B.
Look for the young guys they would definitely will help ya no matter what good jobFrank B.
I ordered moving blankets online, picked up the truck and got to the move location to find that I did not get any moving blankets. Just got my receipt and found a charge for them. I demand a refund.ERIC Z.
The only issue I had, aside from being unable to reach people at this location because of how busy it was, was that the truck I rented was bent in the back. This made it impossible to lock the latch with a lock. However, Roadside Assistance came through in a big way, and the issue was fixed immediately.EVAN B.
Everything with the experience was fine, except that the app malfunctioned and wouldn't let us upload a picture. This was very frustrating, as I didn't want this to lead to extra charges.Melissa R.