Trailer Rental & Towing in Shepherdstown, WV at Browns Tire Towing & Auto Inc
(Distribuidor de U-Haul del vecindario)

510 comentarios

7735 Martinsburg Pike   Shepherdstown, WV 25443
(Route 45)

(304) 876-6925

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(304) 876-6925

7735 Martinsburg Pike
Shepherdstown, WV 25443
(Route 45)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Trailer Rentals

Alquileres locales para mudanzas de ida o en la ciudad en Shepherdstown, WV 25443

U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

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    Trucks for Sale

    We have the largest selection in the industry!

Comentarios de clientes

es la calificación promedio de clientes

510 comentarios

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Clasificación:
1.0

The truck was dropped off at entirely different location from the one listed here. The drop off was in Ranson, WV

Allan Gregg P. 
Rating:
4.0

The truck and the location were great. But the online check-in/out process was very difficult. Especially with poor service at this location.

Joseph H. 
Rating:
1.0

Waited for 30 mins for my trailer to get hooked up. It had dents in the wheel fender that weren't documented had to call back. Then 5 miles up the road the other side wheel cover came loose from a missing bolt and was dragging the highway. Just overall bad experience and shotty equipment

MARK DAVID T. 
Rating:
3.0

The agent either purposely or inadvertently added Insurance ($28 a day) to my Rental 2day rental contract which I Didn't "ask for" or consent to, and misrepresented the cost per mile @ $1.00 dollar per mile. When the final invoice reflected a cost of $1.29 per mile while is 30% above what I was quoted upon pick up. These two small discrepancies created a profound difference in the price/cost of the final billing statement 💳💲‼️ And I'm disputing the Upcharge

MIKE B. 
Rating:
5.0

I was very happy with the experience.

Mark R. 
Rating:
3.0

The truck we received was a newer one, (15,000) miles) which we appreciated, however, there was a transmission issue that Thank goodness we were not towing anything because the tow feature was broken. Then upon returning, I received multiple calls to bring the truck back before our drop off time. So we dropped it off a day early. The only time we were available to drop it off was after hours. So now, I get billed for after hour drop off? We will not use Uhaul going forward.

Barbara A. 
Rating:
3.0

close to new house.

abraham D. 
Rating:
3.0

First, I reserved a truck through the uhaul 1 800 number 4 weeks in advance. When I called to confirm the week before to my local rental dealer they had no record of my reservation, even with a confirmation #. Luckily, they had ONE 26' truck available for my move or another rental company would have had my business. Second, the local rental company, browns tire and auto in martinsburg, wv, were less than informative at pickup. Scott basically handed me the keys, said the "truck is over there, note milage and gas" and that was it. I do have some experience driving trucks from years ago, a 10 ton dump but, a novice would be lost. In any event, I had the truck for 2 days and got my household moved.

Robert L. 
Rating:
5.0

The service was great, I pulled a 4x8 over 1100 miles and hardly knew it was behind me. Picking it up and dropping it off both was a test in patience because of the procedure online. My time is important to me and both took too much of it. If one must pull a trailer however, Uhaul is recommended.

Denis M. 
Rating:
5.0

Highly recommend this location and staff

Kevin M. 
Rating:
5.0

This experience was absolutely amazing! Brown's took care of us and made the whole process as streamlined as possible! We had tried to reach out to 4 other locations closer to us Cupp's, Global preowned, Inwood mini storage, and one other location ALL either didn't answer or wanted to leave a voicemail. The reviews also for these locations were not very good specifically in relation to the UHaul rentals, hidden fees, unkempt trucks, poor customer service etc. someone should review these locations above they are hurting your potential business. We can not however say any of those things about Brown's tire and towing! Amazing experience and if we ever need a UHaul again you can believe this is where we will go. AAA+!

ASIA IRENE N. 
Rating:
5.0

No complaints. Location and equipment met or exceeded expectations.

JEFF C. 
Rating:
5.0

great professional service.

JUDY S. 
Rating:
5.0

Quick, easy drop-off. Great customer service!

Robert W. 
Rating:
3.0

The location was fine, although they changed our pickup time from 10 am to 8am the day before we were to come, and then the truck and UBox weren't ready at 8 after we'd driven 45 min to get there. UHaul was TERRIBLE. First the Ubox was not slated for pickup on the correct day. Correcting that on the phone w/ a rep took over 4 hours!! The online system couldn't link our reservation with our account, even after an additional hour on the phone with another rep! Therefore we couldn't use our phones for contactless pickup or dropoff. Our online reservation did not have Safemove, and we didn't want it. However, we have been charged for it and the location says there is nothing they can do. We will never use UHaul again.

ROBERT D. 
Rating:
1.0

50 minutes late charged extra day 2 unused masks accidentlly left on dashboard. $35 more gas then what I left with charged $28 fuel fee way to treat a 15 year uhaul customer

VADA S. 
Rating:
5.0

Nothing great overall experience

BRIAN W. 
Rating:
5.0

Very friendly and helpful. ⭐️⭐️⭐️⭐️⭐️

Marty H. 
Rating:
5.0

Always a pleasure to deal with Brown's staff.

David M. 
Rating:
5.0

Cant think of a single thing. Owner was very helpful. Telling us about local traffic issues and advice to get where we were going. That was extremely helpful. Went over all the details regarding the rental. Those little truck/vans are wonderful and easy to drive , even in traffic.

TERRY C. 
Rating:
5.0

Ronnie Brown was extremely helpful and accommodating!

Keleah Sue B. 
Rating:
5.0

Very convenient location... smooth and easy rental.

Michael K. 
Rating:
1.0

The associate that I spoke with did not identify himself. I suspect that the reason for that is that he was quoting exorbitant rates for the one day rental of a 10' truck. I promptly left and checked to see in my rear view mirror if there was a big "L" on my forehead. Perhaps he spotted a sucker driving up in a a Cadillac...who knows.

James M. 
Rating:
5.0

N/a

Christopher C. 
Rating:
2.0

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