No one was there to talk to or ask important questions, had bother the car washing team to ask them when or if anyone will be coming to get the key and the U-Haul, had to make several calls in order to reach someone, wasted valuable time I could be moving in to get any satisfaction,(little as it was), website told to go not very user friendly, when finally get the information to get the key took extra several minutes to even get the lock open. NO if I ever have to move again (I pray to God I don't) with God's help I'll drive to Frankfort KY and get professional movers. Period!
Yolanda Lewis
Shine On Your Time
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelbyville, KY 40065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice customer service
Kimberly MullinsA great experience. I made a commitment, honored it. And they honored the agreement. Would definitely rent from them again.
Vincent WestBest, easiest, friendliest and most efficient location I have EVER used U-haul at. Thanks.
Valeria GordonLocation needs lights for night. Not a single light in their parking area. Needed for safety and security.
Fred Bates