Online check-in process was klunky and it would have been helpful to know in advance that I would need to prove who I was upon arrival. I don't carry my passport or a lease agreement with me and I had to let my two contacts know on short notice to expect a call from Uhaul.Amy M.
Summit Storage Center
U-Haul Truck Share 24/7© Location
Always Open On Your Smartphone
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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town® Rentals in Shelbyville, KY 40065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It was just time consuming going thru process online for pickup It was confusing Then I got help thru some one I called for live chat with uhaul and I got walked thru very well at that time. Key box is so low to ground it's hard to get numbers straight and see them that low But now I know the process for next time. Thank u. It was great location and great truckKathy M.
The uhaul web site has a hard time getting location to do mobile drop off. This has happened twice.MATTHEW C.
Truck wasnt clean when picked upRuby B.
The Uhaul wasn't clean. In fact, there was a customer gas receipt from July 2020. Also, the retrieve process was horrible. It took over 30mins to get it. We had to call customer service and asked them to extend the time and they were unable. It took 3 phones for the retrieve vehicle process to work. We are tech smart so that wasn't the issue. Overall, will not rent from this location again.Camille S.