Comentarios del cliente para Summit Storage Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Summit Storage Center

Grado total:

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Gary M. en

Grado:

Serious disagreement at pickup. Regional mgr contacted, no help. Never go there again under any circumstances.

daniel s. en

Grado:

El cliente no dejó un comentario.

Eric H. en

Grado:

N/A

martha b. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

El cliente no dejó un comentario.

Herbert M. en

Grado:

Improve the mileage of the truck. I went 53 miles, used $20 worth of gas. Truck was a pig, slowed down to 35 mph climbing hills, empty.

KAY H. en

Grado:

Well maintained, staff very helpful and accommodating.

Charles C B. en

Grado:

My needs changed and I only needed a 5x10 unit but non were available.

Brandy H. en

Grado:

Our belongings we soaked. I guess there was a leak and everything got wet

kevin j. en

Grado:

El cliente no dejó un comentario.

Jason R. en

Grado:

The experience itself was excellent but I had rented a dolly and there was not one on the truck. I had to go to a separate location to pick that up

David S. en

Grado:

El cliente no dejó un comentario.

CATHY M. en

Grado:

Units have severe condensation, cause water damage and mold. The rodent population is crazy. Units are all opened to each other in front so mice and bugs travel. No secure gate, left open all the time

CASEY W. en

Grado:

Great experience! Very convenient!

GARY S. en

Grado:

The staff were excellent and provided top notch customer service.

James W. en

Grado:

El cliente no dejó un comentario.

KENNETH C. en

Grado:

It took quite a bit to confirm my photo. Almost 20 minutes. If that was quicker it would be nice. I lost almost half an hour off of my rental time due to picking up my truck. I ended up being ~20 minutes late because of that, a woman who wouldn't let us out at kroger gas station, and tons of construction on the interstate but it didn't bill me for an extra day so that's really nice and I appreciate that greatly!

APRIL R. en

Grado:

The pick up went smooth as well as the drop off. The yard was clean and easily accessible.

kimberly a. en

Grado:

El cliente no dejó un comentario.

HOLLY W. en

Grado:

The self service app was down, and we had to call the gentleman on call. He was amazing and deserves a raise.

JAVIER C. en

Grado:

Excellent experience

Alan W. en

Grado:

El cliente no dejó un comentario.

roscoe k. en

Grado:

I was sent out with a dirty vehicle and checked it in the way I got it. No one seemed to care that the truck seems to have out lived it self.

Kenneth E. en

Grado:

Truck I had reserved was unavailable. The pick up location was changed. Dolly and pads I had reserved were unavailable. Truck was not clean.

Ann P. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

Jen S. en

Grado:

Poor Clay is a trooper! I probably ruined his Friday night with my phone calls because I could not get the website to work correctly. He was super friendly and had amazing customer service! Will be coming back next time!

mark m. en

Grado:

El cliente no dejó un comentario.

walter f. en

Grado:

El cliente no dejó un comentario.

Tate M. en

Grado:

The review below was a break down in the 24/7 rental program. Clay and Samantha at Summit Storage Center have always and continue to go above and beyond for customers. The issues with the 24/7 program are being fixed to avoid further issues.

Rodney L. en

Grado:

Terrible experience. Allowed me to reserve an appliance dolly that was not available. Huge inconvenience to me as a consumer. Person at location was no help, U Haul transportation was no help. Huge fail on customer service. Would not recommend U Haul 24/7 to anyone and will not do any business with Summit in the future for any reason.

Tim B. en

Grado:

El cliente no dejó un comentario.

MARISA M. en

Grado:

Summitt storage center was awesome! Great customer service and wonderful location.