Mileage reporting: i just got my "receipt" from UHaul saying i drove 317 miles... because someone put in the mileage wrong. so, now i have to call the location and/or uhaul to get a refund. please input your numbers more carefully. good thing i took a photo upon return... or who knows where that truck is today to collect "evidence" for the error. Gas reporting: the tank was labeled as full when receiving and upon driving away, it was certainly not all the way full. after driving 17 miles and before returning the truck, i filled the tank and it needed 4.5 gallons, which 1) i didn't use and 2) was not indicated on the gas tank meter, which would mean that the tank was 7/8 full, and it was showing it was more than 15/16s full. So, the equipment is broken and* the meter provided on receipt has a really inaccurate depiction of "estimated gallons until full".
Eric S.
The Rental Place LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sebastopol, CA 95472
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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friendly staff, excellent service, easy location for pick up and drop off.
Eric S.My dissatisfaction has more to do with the truck I was rented than the location. The truck was EXTREMELY loud on the road and was not able to accelerate— which made for a dangerous situation on the highway. Overall this vehicle did not seem roadsafe.
Lola D.Great west county resource.
BRIAN C.Very efficient and professional customer service.
LINN R.