Comentarios del cliente para The Rental Place LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Rental Place LLC

Grado total:

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Jonathan G. en

Grado:

Great spot to rent. Fast and friendly.

Karen A. en

Grado:

Employees are knowledgeable and friendly. It was the fastest checkin and drop off ever un any car rental I have ever done (2-3 times yearly for 20 years). Looked for my car keys that feel under the seat and called about in a panic the following morning. Thank you!

Madan K. en

Grado:

El cliente no dejó un comentario.

CAROLYN U. en

Grado:

El cliente no dejó un comentario.

Jason S. en

Grado:

El cliente no dejó un comentario.

ELLEN H. en

Grado:

El cliente no dejó un comentario.

Francois P. en

Grado:

I already recommended this location to two friends of mine

Sarah H. en

Grado:

I was supposed to pick up my truck from the Santa Rosa location, but they did not have the truck that was confirmed via phone call and email the day before. They tried to send me to Vacaville but when I objected they found a truck in Sebastopol. When we got to Sebastopol I had to wait 5 min while the service representative was on a personal phone call.

david L. en

Grado:

It seemed that they were disoriented and on drugs Go to a different Uhaul location

Thi B. en

Grado:

El cliente no dejó un comentario.

Terry H. en

Grado:

When I arrived to pick up the reserved trailer, they did not have it.

Carrie S. en

Grado:

Patrick is one of the nicest people in Sebastopol. I will always return to rent from Patrick. Amazing customer service as always.

Sharda G. en

Grado:

El cliente no dejó un comentario.

judy L. en

Grado:

El cliente no dejó un comentario.

Leslie B. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

While the equipment was clean to the standard I was expected to return it, it was relatively clean in the real world. Not a problem as I cleaned it up to what I consider a comfortable level. Apart from that, let me say I read quite a lot and saw quite a few recommendations for other companies, but I found UHaul more convenient logistically and am very happy with my experience. The 20-ft truck and car carrier worked awesomely over 900 miles with several sketchy mountain passes. I couldn’t have asked for more. Super pleased with UHaul’s equipment.

Natalie W. en

Grado:

rude employees and overcharged me at drop off ...very unhappy with the customer service experience with Uhaul overall....disappointing to be treated bad from such a big company

Paul C. en

Grado:

Alignment was off so driving it 1300 miles was a pain, and no cruise control! Otherwise all good.

Eric R. en

Grado:

El cliente no dejó un comentario.

Steve F. en

Grado:

Staff were very nice and helpful

loren K. en

Grado:

El cliente no dejó un comentario.

Daniel T. en

Grado:

They took my trailer for return even though they were not obligated. Uhaul is so clueless they don’t know where drop offs are for the different equipment.

Noah K. en

Grado:

U-haul reservation and tracking system is broken. You're trying to manage and control thousands of small, independent businesses and the current model simply isn't working. You need to either buy out the inventory of U-haul equipment from these stores to form a central Zipcar like service or stop "guaranteeing" reservations online.

Bobbi W. en

Grado:

It wasn’t clean on front but it didn’t matter. The staff was super!

Gilberto V. en

Grado:

El cliente no dejó un comentario.

Beniamin P. en

Grado:

El cliente no dejó un comentario.

Kathy J. en

Grado:

El cliente no dejó un comentario.

GREG R. en

Grado:

Higher priority to customers at the counter, lower priority to customers on the phone and staff goofing off in the back.

Robert R. en

Grado:

El cliente no dejó un comentario.

GEORGE R. en

Grado:

El cliente no dejó un comentario.