There was some sort of server issue in the morning and we waited in line for 2 hours. I do not blame the local employees at all, whom I thought handled everything the best that they could have. The fact that in two hours of being on hold with Uhaul tech support that nobody answered on a Saturday, one of the busiest moving days is sad. The employees working that morning deserve kudos, but the process itself was incredibly frustrating for myself and probably 20-30 other people.
Trailer Rental & Towing in Seattle, WA at U-Haul Storage of West Seattle
Moving to or from Seattle, WA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Seattle, WA 98126 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Seattle, WA
Cargo trailers in Seattle, WA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Storage of West Seattle!
Utility trailers are perfect for towing large or oversize cargo in Seattle, WA 98126. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Storage of West Seattle provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Seattle, WA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Seattle, WA online today!
Trailer and Towing Supplies
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
I love renting uhaul, best place to get 10in van for 3 days needed, easy to move in and out move to apartment
The staff were friendly and helpful.
I ordered the truck and boxes on-line. Came in person a week early to confirm and ask that all be loaded into the truck by 8am on moving day as I was on a tight schedule with hired help. Counter Lady said she would send emails to the GM to get it done. Called the day before to extend my return time to 4pm and confirm message received about loading. 1. Truck was not loaded and had to wait an extra 30 minutes 2. Confirmed return would be 4pm. 3. Got a call at 3pm asking why the truck hadn't been returned yet. 4. Waited and waited at counter but never did go thru a check out process. Was told I could leave so I left without a receipt. It got emailed. This entire group is just not on top of their game but I do realize they were busy with lots of customers.
Staff was fast, friendly and helpful.
All interactions (with 3 different employees) were wonderful. As a health care professional, I was impressed and proud that they were doing such a good job with PPE and physical distancing. I would suggest making it a store/company policy to not come in without a mask. Given the nature of the lobby, it would be easy for customer to customer transfer. Stay safe.
I was told that the 5x8 trailer had been sanitized with foam. It had bits of field grass which had not been swept out. the floor was filthy when I wiped it down with a towel. NOT CLEANED AT ALL when I picked it up.
James was amazing and friendly! Thanks for being an essential worker!
Mobile check in at this location doesnâ€™t really work. Was hoping for no or low contact transaction, but ended up having to spend a fair bit of time in the office. Usually find that staff is under trained here and always have to wait for the one person who knows how to do something to be available
Although the service was friendly, it was not effective. When we went out to check our truck, none of the equipment we requested/paid for was in the truck. Due to a high demand on the date we arrived, it took another 30 minutes to leave the facility waiting on equipment. Not ideal when you're trying to move on a schedule.
I rented a truck for 4 hrs which would make my drop off time after hours. I was not informed there would be a $22 after hours fee. If Iâ€™d known I could have dropped off in the morning but then theyâ€™d probably charge me a late fee!!! Unethical and unfair business practices. I have 2 more moves this summer and was planning to use this location but not if this does not get resolved fairly.
Have better employee accountability. Have your employees show up on time. I understand these are tough times for everyone but my order couldn't be met which made moving things much more difficult than it needed to be
Customer Service at this location is first rate!
The truck was not cleaned, It only had one emergency reflector. It also did not seem to have any service on the vehicle for some time. The vehicle broke down and did not have sufficient Transmission fluid. There were no leaks or fluid when parked. This was overlooked in Seattle. During pick up it felt very unprofessional.
I commented to the associate when I returned the truck, after driving it for 20 miles, that I had forgotten to add gas. She said nothing. I figured Iâ€™d get charged something like $4 per gallon, so no big deal. I got charged over $50 for the gas and fees. Would it have been so hard for her to let me know that if I didnâ€™t take the truck down the street for gas that Iâ€™d be charged an arm and a leg??? This is absolutely unacceptable customer service.
It seems this location is making an effort to improve service. It felt like they tried hard and genuinely cared. Keep up the good work.
Overall, this experience was by far the best I've had with Uhaul. Normally it is very painful, but having a good user experience online helped smooth things out - as well, the staff were more knowledgable and helpful than my past experiences.
The only hitch in the process was my reserved truck being in the back corner of the lot blocked in by a few other trucks. Onsite staff responded quickly to get me on my way.
I forgot the name of the employee who helped me. He was new and had another employee help him through the process. He was awesome. Helped me locate the vehicle I rented when he noticed me walking around the lot. Then when I came back to return the vehicle it was him again and he made the process really easy. I wish all my U-Haul experiences go this way.
Charged my card when I paid in cash and am now left with 20$ to my name. I wont even get the money back for up to 5 days. The people clearly dont know what they are doing. One set of people said yes you can pay in cash the other when I returned it told me they aren't accepting cash. Then the guy put in the wrong information on my receipt stating I got a huge sum of money back after paying with cash and I was like no, I got 2 dollars back. So I am so upset with them right now. Also the original location I was going to pick up from on vashon island took my reservation then closed and didnt let me know. Frustrated beyond belief
Use this site always folks are friendly and service good Like the new pick ups
The seat cover on driver's side is sliding off. Needs to be replaced.
The trucks could be more clearly labeled on their exterior with their equipment ID so that identifying the rented equipment in the lot is easier.
Itâ€™s a tight space to maneuver in. Would be great if there was some more room.
Next time, let the customer know that something is not returnable BEFORE they purchase it.