When I dropped my UHaul off I was charged over $200 for missing equipment that I never got in the first place. Still haven't had any kind of reimbursement.
Nathan D
Highland Shell
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Savannah, GA 31407
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Store Clerk very RUDE!!!!
CHUCK STruck was not in good shape, has no gas yet I put gas in and was still charged 15 for gas. Declined safe move and was charged for that too.
Renae EDropped the truck off with the fuel gauge showing 3/8 of a tank, where it was when I picked it up. Had to show the agent a photo of the dash showing the mileage and the fuel gauge, clearing showing 3/8. He told me everything was good and that he would email me the statement. He did not even come out to look at the truck. I received the statement showing a fuel charge for $68 and the fuel level at 1/8 of a tank. The drop off location is a Shell gas station so if there had been any question about the fuel level, I could have pulled up to a pump and added what was needed. What a rip off!! And this was done to a customer that had just pulled a U haul U box trailer 2300 miles across country for them. Wow!!!
Philip SWindshield dirty Truck clean The UHaul reservation and return process made a stressful day 10 times worst I will never rent from U-Haul The Clark was clueless and being walked thru the process by someone talking on her ear piece The lock box to return the key after hours had no lock and was open No where way to leave the key Had to return the next day The clerk did not want to take the key demanded that the truck be moved Horrible experience The store has slot machines, every legal drug paraphernalia for sale The clerk stops working on U-Haul customers to check out gas, and convenience store customers Very obvious U-Haul customers are not priority AND my reservation was cancelled after 50 min when the U-Haul website clearly says one hour These guys don’t know what they are doing
Marian L