Very kind and careful staff. Even if I choose to manage the pick up and the return with my phone, they were there to help me! I'm very grateful.GWENAELLE W.
Trailer Rental & Towing in Rockville, MD at U-Haul Moving & Storage at Randolph Rd
Rockville, MD 20852
(No Customer Parking15 minute limit)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Rockville, MD 20852
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There were extra fees added to my bill without reason or knowledgeLORI L.
Easy reservations, courteous clerk and fast check-in, great truck and smooth ride and fairly quick return (could use another staff person). Excellent overall experience. Highly recommend this location.William H.
Excellent service by the guy running the back of building pick up and drop off. Courteous.LALINDRA J.
Good work! Pleasure renting from you.STACEY S.
Very safe , super clean , the stuff very help full . Am not good with the technologies, but they guide me from my phone And was very easy .WILLIAM F.
imprimir recibo cuando se entrega el equipoSERGIO R.
The individual who disconnected my trailer was fine, he did his job quickly and is not the basis for this review. However the front desk staff was terrible. I entered the store and there was only one other customer, and one employee who was sanitizing a card reader. That employee never greeted either of us and abruptly walked away, two minutes later another front desk employee entered the room and didn't say anything either. Finally when prompted, she told me that if I was returning the trailer that I needed to be out back. So, I spent 5 or 6 min in the store waiting to find out that I never needed to be in the store. They need better customer service skills.Adam D.
They could not find the keys of the truck so we had to wait and go back into office to redo paperwork and get another one. They should verify trucks are ready before customers arriveKlaas B.
QR code did not work for returnAnne R.
Online Check in and out went flawlessly. One problem was that the truck did not have the dolly that we reserved. However the very nice guy who I interacted with (he wore an orange knit cap over big puffy hair) promptly refunded it. All in all a very smooth, quick, friendly and professional experience. Indeed, this was the best experience I've ever had with a truck rental company.Jonathan D.
Great service. Thank you.Alejandra E.
App was cumbersome, staff inside was very helpfulRay A.
Currently the construction is horrendous. I wish I had known. I spent 20 minutes looking for parking. Then when I went to get my van, i wasn't in the system. In the meantime, the staff was helpful. Wasted a lot of time. Van was in good shape. Your online system needs some work.DEAN G.
When customer is receiving vehicle, actually guide them to the vehicle, don't just point it out and expect the customer to find the vehicle for themselves. Also, have a way from customs to walk to the back from within the store, don't have your customer walk around the store. But excellent customer service from the person checking me in but after that, the customer service was wack and unthoughtful.Shieley A.
Jose is always very helpful!Richard M.
That location charge $51.20 to my debate account for no reason 3 days after I paid in full for the van rental, mileage and taxes in full in the amount of $90.89. Causing me to inquire in person and they couldn't find the charge in their system. I had to resolve it with my bank and request a new debit card with new number so this won't happen againStephen M.
The representatives are very helpful and professionals.Miguel N.
Be more gratefullyDANIEL G.
For myself everything was perfectWaldmer P.
agent was real nice.LESHARN T.
The Staff was friendly, courtesy and polite.MERCEDES H.
The associate was very nice and personable. I have no complaints.Courtney W.
Pleasant staff.Karen B.
Great experienceADDISON H.