Don't use this location. The truck had an oil light on and I was told the only arrangement they can give is to cancel my reservation and I could go on the website and look for another truck at another location. I was concerned about the oil light and asked what happens if I break down then call Roadside assistance. Then the return of the truck was a different person and his responses take a picture of the mileage and gas level. He never checked the truck himself. When I got the truck it had a quarter of tank, I brought it back with just more than a quarter of a tank. The vendor tried to tell me I had to put gas in it. Mind you the location I rented this from on website is a GAS STATION. Not to mention the truck was the most ragged out junk truck in the fleet with over 160k miles on it. Uhaul and it's vendors have really went downhill. Absolutely worst experience I've ever had with Uhaul. Do any seem like their vendors care about their equipment anymore. If I ever have to move again I'll be seeking other vendors like Penske or Enterprise. Uhaul has been very disappointing. Before people judge and make comments like I never should have accepted the truck, when you are on a deadline and getting another truck is almost impossible, you take the truck. Trust me though it won't happen again with this company!!!
Yujean Foster
Rincon Market and Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rincon, GA 31326
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Customer Reviews
- 3.5 Average Customer Rating
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Didn't check in my return till nearly 24 hours later after I contacted uhaul to see if they showed it returned after receiving no email saying it had been returned. Couldn't be bothered to do the return when I was there.
Erik HelmerichsService the trucks more often.
Marcella Johnsonthe attendant was extremely rude and not helpful!!!
LYLE PARADISEThis was one of the worst experiences I have had with U-Haul from beginning to end. The person at the location did not help us with the trailer. She only came out of the store once and that was to take photos. I had to get the are manager to come and ensure the equipment was connected correctly. He arrived earlier than we discussed and still wasn’t able to ensure my vehicle was properly loaded.
Cecily Alford