My experience was very good. I had underestimated how much time I would need for my monumental task, but it was a simple thing to extend my time with my beloved U-Haul truck. The entire process was so much simpler and less stressful than renting the old school way. (for the record, the first time I ever rented a U-Haul was in 1991, for a move from Upstate NY to Montana. At that time, my partner and I formed "The Brotherhood of the U-Haul, because everyone else in a U-Haul whom we saw on that epic road trip.. everyone waved at each other. Maybe the world is not as friendly as it was in the day, but I still say "Brotherhood of the U-Haul!" whenever I see one, whether I'm in one myself or not.) I don't think there's anything you need to do to improve for the next customer. This streamlined, 24/7 availability internet assisted rental was flawless, and I appreciate you. Perhaps the only suggested improvement is to formally acknowledge the Brotherhood of the U-Haul. LOL)Wendy D.
ABC Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Richland, WA 99352
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The gentleman at abc was great to work with. I do wish the website indicated that trucks have blankets and a dolly available in them. I know its an add on but it almost needs used by necessity to have that cubic space available for items. Nice gimmick and we did use it. Just helps in planning to knowBryan H.
They vehicle was ready on time, full of gas, and no issues occurred while using the vehicle. Good experience with pick up and drop off.David F.
This location is exceptional! I have no complaints just gratitude for them.Lisa W.
Price is pretty steep. Should have cheaper rates for less than a day.Channing E.