Did not care fir the representative that assisted with the order of pick up and falsely stating what insurance to pick. And then when we changed our mind prior to leaving with the truck to upgrade insurance was told he was not able to change it. I called another location in town and was informed the rep could have voided the order and given us the upgraded insurance we wanted .AUSTIN L.
Trailer Rental & Towing in Oshkosh, WI at U-Haul Moving & Storage of Oshkosh West
Oshkosh, WI 54902
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Oshkosh, WI 54902
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have the equipment brought to you already with dollie inside.Paula S.
Easy safe and secure drop off very pleasant staffCharles D.
When returning equipment it seems like they were confused. I was charged for 2 days rental Then once I brought it to her attention it was the same day she fixed it? I don't get itJay S.
They had the wrong key for my drive in pick up and when I went in to have the problem fixed they had no idea where the key was the guy that was working there also could see and hear my frustration and in front of other customers he said if you have an issue with us file a complaint I'm not the issue in this problem ! I'm just a part of a wheel that makes this work well it wasn't working 20 min after I was suppose to get my contact free truck ( which was far from contactless ) I was leaving the parking lot and now 30 min behind this is the 2nd time at this store which things were messed up and they same gentlemen was just plain rude I am in customer service also and I find this very unacceptableChristine S.
Great team .... thank youGUY J.
Maybe not applicable to this location but just the U-Haul reservation system as a whole. We reserved a 20ft truck on Wednesday to be picked up IN OSHKOSH, WI Friday afternoon. When we got to the location we were told that our pickup location had changed to SEYMOUR, WI which is more than an hour drive away. We were lucky that there was another 20ft truck available in Oshkosh that we could get, but what's the point of making a reservation if what we reserved isn't even available. Why bother reserving ahead of time if it's just a gamble if what you requested is even available. We would have been screwed had that extra truck not been there. I would think when I got confirmation that I was reserving a 20ft truck in Oshkosh that there was a 20ft truck available Friday afternoon in Oshkosh. I'm glad I don't need to reserve a moving truck very often because this was insanely stressful!Terry S.
Great agency.JOHN ARNOLD J.
I rented a 15' truck. It should be advertised better that the flat floorspace is only 11 feet 10 inches, not 15 feet. If i had rented this truck to put 30 fourteen foot pieces of lumber from Menards, it wouldn't have worked. Luckily i just had 2 fourteen foot boards, so i could prop them up and was able to move them to my house. The fact that the little cubby space above by the roof is 15 feet is useless for people that need a 15 foot rental to move things that are longer than 11 feet 10 inches...MICHAEL S.
The clerk was so drunk yet he couldn't operate the computer. It was a circus trying to get the truck rented. I didn't appreciate my wife having to listen to your drunk clerk telling us that he was still drunk - he had a date and took er to the hotel room ya know - barely woke up I. Time to race to work. Really classy. When the other employee came in - he took over and got the job done.andrew H.
Extremely efficient staff here!!DAVID A.
Everything was great. Manager was extremely helpful. Thanks for having such a quality operationJAMES M.
Everything went well.JOSEPH K.
Great customer service!DIANE W.
I found the staff to be very professionalJAMES C.
The lady that was working was rude. I feel like she over charged me when I brought the truck back. I got charged in Janesville for the truck and when I asked her she was vey snappy and said Janesville charges didn't come out of my bank account and that was to hold the truck. I also told her I had supplies I didn't use and was told I could return them and she said I don't think we can do that but than she did do it when I told her if she had any problems to call Raven at the Janesville location. I personally wouldn't have the Oshkosh lady working for me and I'm a manager for a big company up north. Next time I'll drive out of way to avoid the Oshkosh location or find some other company to rent for before I ever do the Oshkosh location again. She was very rude and not pleasant to deal with. Almost like me and the other customers that were there are inconvenient to be there.Megan R.
they made the hectic move a bit easier,in and out .you guys on koeller are the best ,thanks for putting up with the some what hectic customersKENNETH O.
Nothing, they bent over backwards to help me and were very friendly and helpful.AMY H.
TRAILER RUNNING LIGHTS WERE NOT FUNCTIONALTHOMAS G.
Excellent, easy, friendly, helpful, respectfulâ€”just a few words to describe my experience with Oshkosh U-Haul West locationBRENDA D.
Truck buried in snow. Six inches of snow on hood and windscheildCharles S.
Staff was friendly and prompt, always nice to deal with.MICHAEL S.
Amazing customer service. Easy pick up and easy drop off even in freezing temps.ZACHARY B.
Great service as usualKEVIN H.
The locks on the cargo are terrible. The after hours drop off box was broken and there was no good way to return keys. Personnel was good but frustrated with lock and drop off issues. Wasted at least 30 minutes and had to leave keys and hope everything would be okGreg V.