Drove the rental truck 8 miles (eight!). When I checked the receipt, I discovered that I had been charged $60.00 (sixty dollars) for using at the most 1(one) gallon of gas. I will not be recommending the U-haul company to anyone I know. I will also NOT be using your company again. The fuel tank was below 1/4 when I left with truck. Keep your truck.Danny G.
Lambtons Auto Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Oak Lawn, IL 60453
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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I can't think of one thing for improvement. It's been a while since I rented from U Haul and it was so refreshing to register online and have the vehicle ready when i got to the pickup location. It was so much better that the process before when the wait to actually get a vehicle took so long.James S.
I dont know if this person made a mistake when entering the dropoff location. I told him Elite storage this afternoon I got a call from the detail shop saying I was supposed to drop truck off there and getting charged 5 hr late fee, as my phone service is messed up I actually drove to where I dropped the truck off. The guy there was understanding i was pretty upset by the rudeness of your rep at the detail shop and unfortunately your rel at Elite storage got the worst of it I do hope you discus with the people at the detail shop the correct way to handle customers. If it were not for your rep at Elite I would never use Uhaul again. I will never rent anything from the detail shop so I hope I would be able to at Elite.Albert E.
I was overcharged and charged a late payment even though I gave my credit card information at the time of rental. I then contested the charges and have never heard back from anyone. Please email me back concerning this rental. I am very disappointed in the charges even though the rental location person was very nice.Timothy S.