Very disappointed. First of all I made my reservation a month in advance, arrived on time for pickup only to get there to be told my truck was not available and they could not place me in a truck available because it was reserved for another customer but because someone didn't return their rental on time I was inconvenienced, the manager was very nonchalant and unhelpful and told me I only had 2 options take a truck that was too huge or wait til later in the afternoon. I had to move that morning that's why I made a reservation. The only helpful associate was a young lady named Deanna who got me a slightly smaller truck than I reserved but she was friendly, sympathetic and helpful and that ended up working out. I was then charged $20 extra for cleaning and another for returning after hours. SMH I feel maybe I was charged extra fees because me and the manager bumped heads and I wasn't there to defend myself. Well lesson learned, there are more moving companies other than Uhaul I will sure be using from this day forward and I will never recommend anyone to this company. Horrible horrible service!
Alquiler de remolques y remolcado en Norcross, GA en U-Haul Moving & Storage at Jimmy Carter Blvd
¿Te mudas de o a Norcross, GA? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Norcross, GA 30093 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Norcross, GA
Remolques de carga
Los remolques de carga en Norcross, GA son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at Jimmy Carter Blvd!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Norcross, GA 30093. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at Jimmy Carter Blvd proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Norcross, GA y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Norcross, GA en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
This location charged a $25 cleaning fee. I had the unit for 6hrs, house to house, no dirt, nothing left in back of unit. I will dispute the charge with my bank. I called the location, phones rolled over to customer service. They claim I have to go back to the loaction to get a credit.
Great location, trucks run good, staff nice, great price!!!!
I put in a complaint about my final price for my rental van, i'm still waiting to hear back about the outcome.
The employee was rude, unhelpful, and unclear on how to check-in. She also didn't make it clear on where to go to load up my truck. I spent too much time waiting and driving around the building in circles looking for help.
number of appliance dollies needs to be greater than number of trucks I did not get one or furniture dolly Appliance dollies are a key component of good moves!
The truck was clean, but smelled awful. It was if there were lit cigarettes burning in the cab. My clothes and mask smelled the next day!
The staff was friendly. They are very busy so go before your pickup time and reserve early.
Just be friendly and nice
2nd time renting from them. Staff is great
Two hour wait to check truck in. I had to return the truck and forfeit my deposit because I couldn't stay the entire time because they had one person checking you and the same person checking the truck in. So with that being said , I had to give Uhaul my $100 deposit. If I knew I had a two hour wait to check the truck back in and had to go to work , I would have gone with another company
It took us 30 minutes to just get to talk to someone, and they did not know what they were doing. I actually had to tell them how to do their job. I am not one to complain, but it was not a good experience. The employees were nice, but incompetent.
Great customer service
Keep the good customer service
People were very friendly and helpful
I'd suggest to check a vehicle, a customer and an employee, before letting it out from the lot, that equipment secured, no seals are broken, etc. thank you, Miguel for a great attitude. Happy Birthday! All was good and quick, pick up and return. Good job, guys.
Everything was great, sorry no reccomendations
Improved explanation of rental during reservation phone call.
Customer service was not great. The employee assisting me was not attentive nor did it seem like she wanted to be bothered with helping me.
It is a large location, it has a lot of equipment for rental and they do the installation of equipment.
I requested a dolly but did not receive one. I didn't realize it until I returned it to the drop off location. I let them know I didn't receive the dolly then I was charged $7. Sent an email but no response.
100 % satisfaction
Truck was a little dinged up but nothing too bad. Gas cap was broken so the truck could not be refueled and even after adding a dispute to the gas charge it was ignored.
The backup camera works intermittently. A notification that the "Right Rear door is open" appears more times than not. It comes and goes every time you restart the engine. Your online registration totally failed. When I went pick up the vehicle, I got a "location services must be on" warning on my mobile device. My location services were on, and toggling them did not help. You already new my location because i made a reservation to pick up on Jimmy Carter Blvd, so why would you require verification? Luckily it was not an after hour pickup because I had to go through the leasing process again at the counter.
Not sure who is to blame here, the pick-up location or destination. My credit card was just charged a wrong destination fee because supposedly the equipment was returned to Glen Burnie, MD. The truck and tow trailer were returned to the Norcross, GA location per the contract. I opened a case with uhaul to correct this and refund the charges, case # 3014152.