Windshield trim was falling off. Steering wheel, seats, dashboard and cab floor was dirty. Had to add air to the right front tire. I was not happy with this rental experience. Store was not open at 8:30 am. Worker showed up 10 minutes late. Uhaul customer service I spoke with on the phone was no help either.
Allan M
Ship N Mail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morris, IL 60450
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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GEOFFREY HBoyfriend had horrible experience with rude staff. Keys were literally snatched from his hand!!!
Katherine ZHad to wait 35 mins for it cause there system wasn’t working. Returned it with just under 1/2 tank of fuel she marked I returned it in between 1/4 and 3/8. Cargo area was dirty. The moving pads were dirty and full of snow. Ramp was icy and slick.
Payton BDid not have the truck ready for mobile pick up. Did not have the 12 moving blankets I requested in my reservation. Worker added the insurance I did not select in my reservation so my cost went up $45.
Nicholas R