Trailer Rental & Towing in Moline, IL at U-Haul Moving & Storage of Moline

381 comentarios

5000 Avenue of the Cities   Moline, IL 61265

(309) 517-5981

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(309) 517-5981

5000 Avenue of the Cities
Moline, IL 61265

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Adaptive reuse location
Trailer Rentals

Alquileres locales para mudanzas de ida o en la ciudad en Moline, IL 61265

U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Comentarios de clientes

Average Customer Rating

381 comentarios

Let us know what you think.
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Clasificación:
4.0

Friendly helpful staff, quick check in check out. No hassles here

KRIS Y. 
Rating:
4.0

A quicker check-in/pick up.

DONALD R. 
Rating:
5.0

The van I rented was in excellent condition, the vehicle was ready to go when I arrived, the return was easy, and the overall quality of service and cleanliness of the business site (everyone was masked) was excellent.

EDWARD W. 
Rating:
5.0

Doing the registration online made it a very quick check in process at the desk. The crew was easy to work with and there were no issues.

Floyd D. 
Rating:
3.0

The associate working saw me walking towards the front door but turned off the lights and locked the doors as I went to return the keys. It was 10 minutes before closing stated on the door and google. Aside from that it was a good experience. Just found it odd.

WESLY J. 
Rating:
2.0

The uhaul was very dirty and had no gas in it..miss communication ...just would never recommend.this place..piss poor service .

LARRY R. 
Rating:
5.0

Nothing to improve,the service was excellent The team was very professional

SERGE C. 
Rating:
4.0

When people who work at that location who undoubtedly are off work are hanging in the parking lot with family or friends sees a customer enter the store instead of jumping in there cars and just leave, maybe step inside to let the customer know that the employee who is at the far end of the lot will be with you shortly. Especially when all I did was eventually just hand the employee the key to the truck and walk out the door.

Victor D. 
Rating:
1.0

My situation with your company was a unique one to say the least. I ordered to have a 10' moving van to be picked up on 01-16-21 in Moline, IL. I ordered the vehicle from Peoria, IL some 110 miles away. The U-haul personelle informed me whomever picked up the vehicle with the proper reference number, could legally legally acquire the vehicle, drive it to Peoria & back to Moline. When the folks arrived on 01-26-21, they were denied access to the vehicle, & were informed they had to purchase their own vehicle & my vehicles, the debit card reservation for the vehicle fee, & the entire reservation was bogus & couldn't be allowed. I had no idea if my debit card had been improperly used, & when I called Moline, a female employee couldn't tell or give me any information an the reservation I had made five days previously. This employee's assistance was less than acceptable because she couldn't or wouldn't answer any of my questions. She was a totally frustrating 😡 person, as she could not or would not answer my questions whatsoever!! It wasn't until I called the Peoria office that I was given the information of my debit card & the status of the reservation. Your company's involvement in this matter was less than acceptable, & your personelle acted as if they didn't give a hoot to my situation, nor wanted to assist me with any assistance!! In other words, they "sucked" at their job, cared less about my situation, & didn't want a thing to do to help me. Your Peoria office was excellent in assisting me, & this office on Dodge St I would personally recommend. The other office in Moline, I would turn into the BBB. I felt it was my responsibility to inform you you & your company how the public is being treated unprofessionally. If I was a business man in charge, I would want to know & be made aware of my company's lack of professionalism, courtesy, lackadaisy attitude. Other than this one obstacle, I was satisfy with your service. My only contact consisted of procuring & securing the financial backing for this small move. Again, I wanted you to be made aware of your company's lack of involvement in this move. I would be interested & curious to how many more moves are conducted under these same conditions. Just so you all understand, I'm not upset with every aspect of your company's responsibility in this move; just your folks in Moline who completely dropped the ball. Thank you for reading this email, & I hope it will improve your service in your Moline office. V/R Richard C Jones

SHAWN P. 
Rating:
2.0

This branch was supposed to open at 7am, my rental was at 8. When it was time to pick up my key (approximately 8:20) the doors weren't open and the lights were off. I proceeded to wait, someone finally opened the doors just before 9. They were very apologetic and I appreciate that.

Caitie C. 
Rating:
5.0

came right out in the snow and cold to check in my car dolly. very good service. Well done.

Charles K. 
Rating:
5.0

Thank you for being there and open on Sunday last minute need to rent a truck and you guys fulfilled that need.

Becky K. 
Rating:
5.0

I was very pleased with everything.

ROBERT C. 
Rating:
5.0

Nothing this location was very helpful

JERMAINE D. 
Rating:
1.0

Rental was ordered for after-hours pick up and keys were not left in the lock box as indicated. Had to return to the location during business hours the following day during a snow storm to complete the rental. Very Poor Customer Service.

mathew S. 
Rating:
5.0

I have no complaints, Brian and his crew were top tier. Thanks!

William T. 
Rating:
4.0

Please make sure the Dolly's have everything on them. Our maintenance dolly only had one ring. It made moving more difficult.

REED P. 
Rating:
1.0

The rental agent was rude and unprofessional. I waited in the office for nearly 10 minutes with no one around. When he did finally come out, he went straight to a shelf and started moving things around, ignoring me. I had to greet him and ask for assistance. He acted like I was bothering him the whole time, and he actually flicked my drivers license back at me. It was really bizarre.

SCOTT F. 
Rating:
1.0

The customer service rep at this location, I'm not sure of his name, referred to my 20 year old son as “little man” when he said no to my son's request to use the bathroom as it was against company policy. I have no problem with the rule. I have a problem with your employee referring to my son as anything but “sir”, as in, “I'm sorry SIR but our restroom is for employees only”. I will not be using this location again unless it is absolutely necessary to meet my needs. I was also less than impressed with the online platform. It required multiple attempts to successfully navigate.

MICHAEL N. 
Rating:
5.0

Just had to drop the unit off. Took picks to verify the trailer was swept clean and in good working order.

JOHN B. 
Rating:
5.0

Sam was very helpful and informative answering any questions we had. Great customer service.

ROBERT K. 
Rating:
1.0

Do not treat customers like employees. Customers do not need to replace the work of checking out and checking in vehicles during normal business hours that are performed by U-Haul employees. Your company markets self-check in as "convenient" to the customer; I don't see how that benefited me as a customer at all. To the contrary, this was a major inconvenience--specifically because I don't normally perform the role of assessing whether the rental vehicle was returned to your company's satisfaction or not. As long as U-Haul has this policy in place, I will be using another moving company for my family's needs.

JOHN D. 
Rating:
1.0

I rented a 12 foot open trailer yesterday (10/19/20) at 12:00 p.m. I was accommodating to a new employee which caused my rental process to be extended for approximately 30 minutes. It was no big deal to me because the Manager, Kelly (I believe), was great, super friendly and provided fantastic customer service. I rented the trailer for 6 hours but I got called into work so I couldn't return it until 8 a.m. on 10/20/20. As soon as I arrived I was not greeted with a Hello but an already obviously annoyed Ashley Lils. Ashley said she was charging me a second day rental for not having the trailer back in 6 hours. I explained to Ashley that I had the trailer for 20 hours and it made no sense to charge me for having the trailer for 48 hours. I told her what she was doing to me wasn't right. Ashley then said she was going to charge me a cleaning fee. I hauled metal objects not leaves, dirt or rock. This trailer is an open trailer and it is exposed to the elements whether it is parked in my driveway or in the parking lot of the U-Haul store. I told Ashley that too isn't fair because the trailer was returned in the same condition has I had rented it. Ashley said that U-Haul provided cleaning products to clean the trailer when I rented it. This is not true! I was not provided any cleaning products when I rented it and it wasn't dirty. I hauled machinery not yard waste. To sum up my experience Kelly was great Ashley is a thief and bad person. I will be following up with Kelly today about this issue.

JASON S. 
Rating:
3.0

This location appears to be the best run in area.

KRIS Y. 
Rating:
2.0

Be more professional. Tell people if adapters are needed for electrical ahead of time, so I don't have to pay for an adapter. I would have had one prior if I knew this trailer wasn't the new style. Update you site. I wanted a trailer from Davenport. I didn't want to drive to Moline. Also, don't show that its possible to take a trailer one way if not sites offer it.

Justin E. 
No reviews have been submitted for this location.

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