Similar to my experience with the Methuen facility, Lee (I believe this is the name of the manager I spoke to) worked to make things right after some chaos with the pick up and drop off. He was very patient in working with me and the manager from Methuen to resolve the issue. Now that I live in Marlborough, I will continue to trust U-Haul, especially this location when I need it. Thank you!
joseph willis
Route 20 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marlborough, MA 01752
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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So fast, easy and reliable place to rent trucks and vans.
Rosangela FolchiniApp experience was not great. It was slow and stressful. I thought I had prefilled everything needed but on pick up day more info was needed and it didn’t function properly. I had to call customer service to resolve. This was stressful since our pick of the item we needed the U-Haul for was time sensitive.
Kellsie HughmanExcellent van I rented
Lisa HORNINGThe app wouldn't locate me even though I was sitting next to the moving truck. The office wasn't open at 4 pm to help me and I had to chat with support then call the 800 number to process the pick up. What should have taken 5 minutes took over 1/2 hr and inconvenienced my ride.
Maryellen Riley