This was by far the best U-Haul rental location we have ever rented from. The process was simple and the gentleman helping us was excellent!Robert M.
Trailer Rental & Towing in Maple Valley, WA at Wilderness Chevron
(Distribuidor de U-Haul del vecindario)
Maple Valley, WA 98038
(S of 18)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9 a. m. - 3 p. m.
- Mar. - dom.: 9 a. m. - 5 p. m.
- 6/20/2021: cerrado
- 6/27/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Maple Valley, WA 98038
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Friendly and courteous.Mark M.
Not happy with Uhaul. I reserved a 5 Ã— 9 trailer with the drop down ramp about 3 weeks before I needed it. When I got there to pick up the trailer I ordered it was not available & I had to choose between a smaller one with no ramp, only a tail gate or a much larger one which was too big for my purposes. I was transporting my riding lawn mower & really needed the ramp. Due to time constraints I chose the smaller trailer & we had to load my lawn mower using 2 x 6 boards. Not safe at all.Donna G.
Your 5x9 open trailer will not take a 5' wide box. Mislabeled. Not good. The crew there are great. Your 2" ball does not fit the receiver. Made so much noise. Well it was really bad!Mike J.
Dean, the customer rep that checked me in is great. He is very friendly and knows his job. It isn't his fault that the pick up I reserved wasn't available. He did get me into a van that worked out for what I needed.JUDY W.
Great customer service will definitely recommend & come back!ROBERT R.
This is my fifth of sixth rental from this location. There is another u-haul location closer but I choose this location. They give me great service and the people are friendly and prompt.JOHN ROBERT K.
I was not aware that the pickup truck parking area would be locked down after store hours. I parked my car there and when I returned , I found it locked. Had to make a trip back home ans return the next day morning, adding miles to my rental for which I had to pay unnecessarily. The rep was understanding of the situation and did give me a small discount but was not worth the hasslePrateek A.
Dean of Wilderness Chevron Uhaul provided excellent customer service, I had many issues with using the online method for renting but he made the whole process completely pain free. Thank you Dean CGcarmen G.
The employees are great ðŸ‘ALEXANDER S.
Even with the phone check in, it still took an extra 7-10 minutes to get someone to help me at the front desk. Once I was helped, I was told very vague instructions on how to get to their lot (since they don't keep their trucks on site). I drove an extra 1-2 miles before discovering that the first employees directions weren't correct and I had to call back. Once I got to the lot it was pretty straight forward use until I had to return it. The app said that I had to return it to that Cheveron otherwise I would incur additional fees. Since their lot is small, I left it at one of the front stalls for them to review prior to returning it back to the lot. Once I put the keys in the return bin, an extremely rude female employee comes out saying "you can't park here. Did you put your keys in there? Why you do that, you can't park here". Her customer service was absolutely terrible. Her tone, her accusations, and she didn't have her mask over her mouth when she was saying these things. She then stomped away to get her boss. Once the boss came out he was way more helpful than the rude employee. He did make me put gas into the car even though it was still full (it ended up costing me 1.67 so I felt like that part of the interaction was pointless). Overall I wouldn't recommend this location for multiple reasons.Onaleisha P.
the guy who helped was very informative, patient & friendly. Super jobRYAN H.
Chris was very helpful and knowledgeable. We'll use this U-Haul again in the future!!Denise R.
Parking lot was full of passenger cars that made it difficult to park the trailer but overall a convenient location otherwise.Richard H.
The person who serviced us was excellent and informative. (Dean?)SHERYL L.
The off-site location of the equipment was different, but the service was excellent and it was a seamless experience..Daniel S.
I booked a 15' truck and 2 furniture dolleys from the iron horse location. On line that showed as the only location where a 15' truck was available. I got a call saying it wasn't available, but that the location in Maple valley at the Chevron could take care of us. I called a few days prior to our pickup and talked to someone (I believe their name was Dean) to confirm the truck was available as well as the furniture dolleys. I was told they would be available for us. The night before my scheduled rental I got a call saying the 15' wasn't available anymore but that a 20' had been set aside for us. We showed up to pick up the rental but the dolleys were not there. We were moving a piano, if I knew I wouldn't have the Dolleys I would have scheduled for a time in which they were available. I was refunded the $14. But the added strain that it put on our family who had all shown up to help us move the Piano and other furniture was awful. This experience was a mess. I will not rent from here again.Justin F.
The truck needs service. Wrench indicator light came on during drive. No moving blankets were provided. I paid for them, but none were given.David P.
Smoothest truck rental experience I've ever had! The guy that checked in the van was super nice and super efficient!Greg M.
Just to easy, way to easy. Friendly staff made it EZ!Gregory F.
The pickup process was a little tough to navigate. I had to go to the Chevron to check in, then walk down the hill and over to the holding lot to ID the vehicle. Then back to the Chevron to get the keys and back to the vehicle to drive it away. If your customer was elderly or had a difficult time walking, this would be impossible. Then finding a place to park to return it was also very difficult- there is very little available parking. And honestly, $100 for a van for few hours seems excessive.David S.
Truck had front-end alignment issues making for a challenging seven hour drive.John S.
Excellent customer serviceAlisa B.
Only way it could have been better is if key pickup was clearer. Website doesn't explain key pickup when using online service. Calling the guy told me we would get a code that opens a box. This wasn't true, we had to get the key at the front counter. This should be stated in the reservation confirmation.Brad M.