Very confusing, no office, everything is done thru the phone, wrong dolly was given to me, no One to talk to Or exchange ir for the right one. Also got charge for extra miles that most of it was because they changed my pick up location to this one, 19 miles away from the one I was supposed to pick up.KARINA E.
Trailer Rental & Towing in Loxahatchee, FL at Al's Auto Repair
(Distribuidor de U-Haul del vecindario)
Loxahatchee, FL 33470
Services at this Location:
- Lun. - vie.: 8:30 a. m. - 4 p. m.
- Sáb.- dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Loxahatchee, FL 33470
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
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U-Haul insisted that I return to a different location, than I had to stay on phone with them for 30 minutes to get any help. My last trip ever with U-Haul. Promised me a $50 rebate if my order was incorrect, but they won't do itANDREW R.
great for western communities as long as you know what you are doingRobert S.
Alina, the rental agent is great to work with and is why we choose this location. Always helpful and available when we need her.christine C.
I already discussed this. The truck they were supposed to have for me was 'missing' and rather than send me somewhere else it was decided over a series of phone calls throughout my morning to give me a truck with damage in the back, really poor alignment, and NO gas. So not only did my schedule get completely thrown off, but I also had to put $75 of MY MONEY into the truck before I could even use it! This without anyone telling me how far this truck went per gallon or any information on the truck's issues. I had no idea how much gas to put in, because I certainly didn't want to have to stop again later. This was hands down the worst experience I've ever had renting a truck.MARNI C.
It's funny how you get charged a cleaning fee but the trucks are never cleaned.Philip T.
My vehicle was very dirty and when I replied to the question of wether it was clean enough to rent again, I was charged with cleaning although I definitely did not dirty it. Also, I was charged for a cart although it was never put in the truck. I replied to their questionnaire at the end of the rental with both of these issues yet was still charged.Terri K.
crowded, near impossible to park trailer. No attendants in the afternoon, nor was are marked with signs. I knew I was in the right place because of all the Uhaul trailers in lotdan R.
Clean up lotBill S.
Didn't like where the trucks were located. It was on a dirt road with sandMelissa L.
Return location was difficult to get into.and it was closedWALTER M.
Alina was great.Michael G.
Agent Aleena (?) very helpfulJOSEPH M.
Dirty no help, and the trucks were banged up with no xsColton B.
Very difficult to find. It ended up being a 2 car garage, no one present except 2 parrots in cages and a computer blasting. We finally noticed a written phone number on the door. A women answered and instructed us that the truck was in the yard; "Go over the second dirt mound and look for the number then call back" The lady was very polite but the walk to the truck was treacherous. All the trucks were dirty. Never again!DOUGLAS F.
Lighting and direction where lock box is located.ANA S.
Very Dirty vehicle inside and out. I needed to disinfect inside of cab (especially with COVID 19 this was surprising). Top of truck leaked overnight with all my daughters furniture and boxes (I took video). This was real bad! Drop off - man in garage â€œyou can't leave it here I have too many Uhauls alreadyâ€. I had to wrestle him to accept it and finally he gave in. Never Again - $350 will end up costing me a pretty penny!Scott S.
They never sent me the receipt and they charge $404 for 7 days rental and 15' truckJaime P.
Best contact-less service with UHaul ever.... step-by-step to walk me through and patient as well. Quick. And easy. Outstanding customer service.SHARON M.
The mobile check in and return was fast and easy. The rental location had a nice selection of rentals.Greg S.
Need to have some experience with trailers to maneuver in and out of this location. Especially in the parking lot.Ray H.
Truck battery died on the way to my destination. Road side assistant was over 2 hour wait, a person on the road ended up helping me before roadside assistance could since it was over 2 hour wait. Very dissatisfied with my experience as it is the second time renting from this location and the same thing happened again. Please keep up with your trucks.MARIA D.
Al's auto repair was not very helpful. No Uhaul representative was present to help or assist. I had to attach the trailer to my truck myself. No help.Chatedyal T.
The woman helped me and even sent me directions to the location and enabled a touch free experience. She was so kind to me during a stressful move, I really appreciated her.Loretta B.