Comentarios de los clientes para Al's Auto Repair

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Al's Auto Repair

Clasificación general:

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Steven H.
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El cliente no dejó un comentario.

Mario R.
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Customer service was excellent I had already preregistered when arriving I spoke to Alina over the phone very pleasant very easy process would not hesitate to recommend to anyone, the only issue was the muddy parking lot where the trucks where but that is not there fault they do a great Job !

KENNETH N.
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Entire transaction was handled over the phone even at the pick up location we were sitting around to the behind the building to a clay mud pit that was full of water we had to locate our truck get the keys out from under the seat then she told me to pick a car trailer and give her the number get it hooked up and take a picture of it and send to her and it was muddy and nasty

Michael M.
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El cliente no dejó un comentario.

Gheorghe G.
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El cliente no dejó un comentario.

Joe Q.
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quick and easy love the location

IAN M.
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El cliente no dejó un comentario.

Salvatore C.
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El cliente no dejó un comentario.

Jean D.
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During rainy season is very difficult to get to the trucks because of water.

ELIAS P.
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El cliente no dejó un comentario.

Kimberly W.
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I picked up on a Sunday so the office was not open but I was able to easily make contact with the owner by phone. As I approached the rental truck, vagrants appeared from the bushes behind the truck and startled me. I immediately retreated to my son's car and he went back with me. My suggestion to the owner is to cut all of the brush down in the area and get police assistance with the vagrants!

Jared S.
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Location was acceptable. U-Haul price was very high, U-Haul has the market cornered and you know it.

LATRICE P.
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I would tell others to Enter at their own risks... I'm not sure what could be done. Its an Auto repair shop that looks like a scary junkyard with a plethora of abandoned cars.. Not inviting at all.

RHONDA W.
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Very pleased with went well and got it done quickly! ! I love this company and recommended already to Freud's ! Aliso recommendation have been made to friends! ! AL's BODY AND mechanic shop has Awesome over the years ! highly recommend for AUTO REPAIR!

TODD G.
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El cliente no dejó un comentario.

Gustavo U.
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Alina gave to me a wonderful service. She guided to me Step by step with patience and understand my way ...thanks so much

BRUTUS T.
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Very good people

MICHAEL W.
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El cliente no dejó un comentario.

Michael F.
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They told us to drop off off via text. Although they were supposed to reimburse us $100 for my hotel room given the entire roadside assistance ordeal we went through.

nanci N.
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El cliente no dejó un comentario.

Bonnie C.
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El cliente no dejó un comentario.

JR H.
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Quick and easy checkout and return.

Luis B.
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They have a very effective system to take care of client's needs. I am very impressed. Thank you.

WILSON A.
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El cliente no dejó un comentario.

Cedric T.
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The staff at this location are very helpful with dropping my equipment off.

Ryan P.
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The truck I had selected to rent had the trailer hitch still left on it. And the dolly I had also opted for was not even in the vehicle, nor was there a place to put it so it didn't move. Loud bangs in the back of the truck whilst moving because the dolly would slide around and hit the inside of the truck.

Gene B.
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Customer service was great

Lawrence P.
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In spite of COVID-19 the service was great. We were able to get our truck and complete all paper work remotely. Thank You!

todd G.
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El cliente no dejó un comentario.

Roshan P.
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El cliente no dejó un comentario.

marlen V.
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Trucks are sitting in an empty lot in HUGE puddles of mud making it impossible to pick them up without getting soaking wet & possibly having the truck get stuck in deep mud pits. The vehicles are inconveniently stored on complete opposite sides of the same plaza as the equipment (dollies, blankets, etc) & there is no one physically at this junk yard to assist you. The dolly we reserved wasn't available & had to be brought from another location. The blankets we rented were stuffed in the back of a filthy, abandoned car full of mosquitoes & spiders and were wet & moldy. There was trash strewn everywhere from an overstuffed dumpster that wreaked of sewage. The truck interior wasn't clean at all, so we had to Lysol it down ourselves to ensure proper Covid measures were taken. We have numerous pictures to corroborate everything above. This is the worst location to deal with, very disorganized, filthy & unprofessional system in place.

Adrian G.
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Great customer service, I always like renting from this location. My experience here is always a good one.

ARLENE M.
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El cliente no dejó un comentario.

HAZEL C.
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Be upfront with what you have available

SHAWN L.
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El cliente no dejó un comentario.

Joseph M.
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Was concerned when I saw some reviews but since it was close, I decided to try Glad I did! Alena was exceptional and approachable- everything went extremely well - no problem with equipment etc

Keith T.
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The system did not give directions on the key. The owner was quick to respond though

Julie P.
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El cliente no dejó un comentario.

THOMAS E.
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Excellent service!! Thank You Very Much!!

Bonnie S.
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Excellent customer service! No improvement needed!

CALVIN M.
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The woman at this location was so helpful, she followed up, was very responsive and is the reason we have continued to use uhaul.

Steven H.
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Incredible customer service

Joe S.
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El cliente no dejó un comentario.

William B.
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El cliente no dejó un comentario.

Edward M.
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Al's Auto Repair is an absolutely awful pick up location (see UHaul Customer Action File 2839691)... If I were the CEO of UHaul, I would remove this location from my organization as it is an embarrassment to the UHaul image PLEASE do a phantom one way rental so you may enjoy the same experience I did! I had a one way rental and the air conditioning system began malfunctioning after one hour into my trip. My drive from South Florida to Tennessee with a malfunctioning AC system was not fun. Additionally, the check engine light came on half way thru the trip. If you are looking to give credit where credit is due (as you say you do above), please credit this customer's credit card.... Thank you for your attention to this matter. I will provide additional information upon request.

sasa C.
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Super fast and professional service, smooth transaction and return, made my life easier...thanks guys

April S.
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El cliente no dejó un comentario.

john T.
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Very good service

josh F.
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Truck says $19.95 but website charges $100. Big difference in price especially when I borrowed the truck for 4.5 hours to move a dinning room set. Other than that it was a flawless experience during pandemic.

JACQUELINE A.
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We've rented trailers 3 times in the last 2 months from this location....it's great!

RICARDO V.
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The entrance to the facility was a bit rough other than that it was great.

Tenesley L.
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Excellent customer service

Lauren P.
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Terrible experience, dirty truck with used face masks inside. Not helpful employees. I was over charged for mileage I did not drive.

david H.
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El cliente no dejó un comentario.

oscar A.
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Excellent service even virtually.

Andre G.
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El cliente no dejó un comentario.

chris H.
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Steering wheel was upside down you couldn't see your gauges very aggravating the mirror on passenger side bracket was broke had to put rag in to hold it still and I was over charged

Leonardo R.
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Alina was super helpful. She helped me get into another truck after my horrible experience with the original truck

Paul G.
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El cliente no dejó un comentario.

Albert W.
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El cliente no dejó un comentario.

MICHAEL N.
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El cliente no dejó un comentario.

Joseph N.
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Extremely difficult to find, dirt road in, big puddles everywhere when I parked, was not a good location

Brian A.
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Agent was was very much focused on customer service. I highly recommend this location.

Michael L.
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El cliente no dejó un comentario.

CAMELOT E.
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Discount to travel to another location for service.

Richard W.
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AC did not work

Earle A.
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During this period of Covid I appreciated the fact I didn't have to interact with anyone. I love the system that's in place. I will always rent from here.

John R.
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This location is parking lot was in a back muddy field if that can be paved over it would be ideal for pick up

GREGGORY H.
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El cliente no dejó un comentario.

virginia P.
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El cliente no dejó un comentario.

leosneidy M M.
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El cliente no dejó un comentario.

donald L.
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I have used this location many times. The service has always been quick and excellent. I would definitely recommend this neighborhood Uhaul.

michael B.
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El cliente no dejó un comentario.

tami M.
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El cliente no dejó un comentario.

Kenneth G.
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El cliente no dejó un comentario.

Erik M.
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The vehicle was full of dog hairs, floor board full of dirt. Vehicle cleanliness would be a suggestion.

WILL C.
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The location was unusual but had the specific equipment I needed. I won't judge their lack of personal attention due to the COVID situation. I must admit that I have been spoiled by the North Palm Beach location on Alt.A-1-A

Kader G.
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El cliente no dejó un comentario.

nick D.
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No help at all. Seemed preoccupied with his own business than helping UHaul customers. I ended up parking it next to a massive amount of other Uhaul trucks and using UHaul's online drop-off on my phone.

ROBERT S.
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Drop off super easy, NO MASK NEEDED!

John K.
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Garage was on side of building, away from highway. Had to get out of truck to find drop box. Location was good for us because it was near our destination.

juan G.
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El cliente no dejó un comentario.

Jackie A.
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The experience was great. Completely contact free and safe,

Matthew L.
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The trailer was sunk down in the sand with the emergency brakes locked. With the jack down their was so way to get my vehicle under the lip of the trailer so I could pull the trailer out of the sand. The person on the phone suggested pulling it out by the chains. However with the emergency brakes locked and no way of resetting them I had to use a smaller trailer that was on the lot. When I got to my house to try to load the equipment, the now smaller trailer was to small and I ended up bring the trailer back with a loss of money to me.

Jackie F.
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El cliente no dejó un comentario.

tony G.
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El cliente no dejó un comentario.

Guy A.
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Very interesting site no one there to talk to all done by phone , there was no light hook up for the motorcycle trailer, had to get trailer and leave it on my own but all worked out

casiano R.
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El cliente no dejó un comentario.

Connor D.
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El cliente no dejó un comentario.

Charles B.
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There was no one on duty when I arrived at 4:30pm to drop off the trailer. There were lots of U-haul equipment on the premises, but no signage directing you to the office. It's the only unit in the retail complex without their street number posted. I was forced to unhook the unit myself (which I didn't mind), but there was also no to help me get the trailer off the ball. Ultimately, I called my son, who came to the location and helped me life the trailer off the ball. Furthermore, it took several telephone calls and cell phone pictures to complete the drop-off process.

Richard C.
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Very friendly U-HAUL location, the very reason I use them!

Mike G.
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El cliente no dejó un comentario.

MICHAEL K.
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My gas gauge was on the same spot as when I picked it up and I got charged $14 to fill up the tank, what the heck is that???????? Not to mention I dropped the keys in the drop box Thursday night and then I get a call on Friday morning asking where the truck is because she didn't check the key box, isn't that common sense to check that box daily??????

victor N.
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El cliente no dejó un comentario.

richard B.
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I was charged for my rental but not reimbursed for my trans load. I was not told I would have to wait so long for payment. This is absolutely not acceptable and a total inconvenience for me financially and should have been credited by now.

Omar F.
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El cliente no dejó un comentario.

Rodolfo P.
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great service at al*s great service at apex al*s had trucks at 12 noon on Tuesday without prior reservations

francisco C.
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Great service!

Anthony U.
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El cliente no dejó un comentario.

Tyna W.
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The truck was parked in a water hole and the floor board on driver side was muddy

No se han enviado comentarios para esta ubicación.

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