First have truck reserved available or notify customer before, have reserved supplies ready and in truck. ABSOLUTELY have some gas in truck--mine had 7 miles to Empty!!!---that is ridiculous forcing me to use gas station across street which was much higher than those closer to my home and the inconvenience of this--what if no gas station at all that close? When called owner while at gas station he assured me would get me a credit of $50.00 which has not happened nor doubt ever will as already paid UHaul. And if ever do the only credit of any value to me is off my original form of payment not towards next UHaul as not planning on moving again to have the need for this. Should have cancelled when arrived and nothing there as reserved or ready, Lesson learned.
Sheila C.
Broadway Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great Customer Service, Fast & Friendly overall experience.
Devina J.hello I only used truck for 2 hours and have not seen $20 diffrence ut back on my card cost was 15 insurence 20 for truck 55 taken off card for 2 hours thank you the had ashess in ash tray area , truck in tight spot difficult move out gas wasnt on half tank I have pictures lights indicating issues with truck was on, I usually use preston u haul but she didnt have trcks are van i needed
janet B.Cheats the customer
Nikira G.Very fast service. Van was clean and well maintained. First time I've rented from this location. I use rentals a lot to transport large items and this will be my go-to location from now on. Open on Sunday. There don't appear to be many packing supplies and boxes, but they do have dollies.
Christine L.