Van was dirty in the interior and exterior. However, it did serve our purposes. Your associate was rude and condescending. For instance, when my wife expressed our concerns how dirty the van was, he snapped back, " If you don't like it, you can go to Clark St location and get one there." Also, he was frustrated that we did not know the new security measures required ( driver's licence photo and scan) and how to do it. I also had to repeat many times how long I needed the van, as though his listening skills were very poor. I have used U Haul many times and have been very satisfied with them, but I will not go back nor recommend this location at allDouglas L.
K&M Mini Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in London, ON N5Y3L7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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No comments as everything was good.Jean D.
The customer service is too poor . Owner way of communication is aggressive. I found alcohol bottle on the driver seat which is shambolic.bhupendra B.
When i came to rent u haul , there was a guy i don't remember his name , he is so disrespectful to me.Vinith R.
The guy who check me out was not reasonable .. I went with a friend and he was asking his peronal details for renting and he marked the fuel range and km wrong and have to come back to have them corrected ..Ajay N.