Not the pickup locations fault but unit had a horrible shake starting around 55-70mph. Took us an additional 6 hrs to reach our destination because that's the optimal speed you need to drive and couldn't because of the shake. You would have to slow way down to get it to quit once it started. “Death wobble†That night I contacted uhaul once we got to our destination and said we might be late the following day to return since we got in late and all he told me was it would be an additional $55 to have it any extra day. And also I should have called roadside assistance to help me out. I said we already made it and not a flat tire or something to fix on the side of the road. Anyway, Guess what I'm saying is idk who had rented this thing before me but good thing a elderly person or someone that doesn't know vehicles didn't drive this thing as it could have been bad.
Jeremy H.
Sams Body And Glass Shop
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Lathrop, MO 64465
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Keep allowing small towns like Lathrop, Mo to have U-Haul branches. They are a great resource to small towns.
Earl G.The original U Haul business called 15 minutes prior to pick up to inform me that the lights weren't working and I would have to go to Lathrop to pick up a trailer. This put me being an hour late, and the gentleman with the vehicle had left.
RYAN L.Very nice people but last time we dropped off, they were closed. We parked across the street with the other U-Haul trucks hoping it was ok.
VALLIE G.We dropped the truck off on a Sunday, so they were not open. We were instructed by phone to park the truck outside of the fence and leave the keys in a drop box, so we did not interact with anyone.
Cheryl T.