I was slighted an appliance dolly and when I called to complain, I was informed it was my fault for not checking before I drove an hour down the road. To be fair I understand double checking the renters promise would have saved me some trouble. I don't necessarily believe the fault lies with the customer. If this isn't resolved I'll never rent from uhaul again and Sam's obviously lost my business.
Alquiler de camión de mudanzas en Lathrop, MO en Sams Body & Glass Shop
¿Te mudas de o a Lathrop, MO 64465? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Sams Body & Glass Shop. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Sams Body & Glass Shop
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Lathrop, MO.
Alquileres de vans de carga y pickup en Lathrop, MO
Los alquileres de van de carga y pickup U-Haul en Lathrop, MO son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Lathrop, MO 64465. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
the online check in only left me no options but to use my phone online which I never do nor wish to do. I still had to check in at the location in person, still had to hand my driver's license and credit card to the counter person. So why the online requirements that I did not want to do? I was also asked if I had a wife/kids and had to give out personal info (Wife's phone, email etc.) that had nothing to do with the car carrier rental. I arrived one hour early and was told I couldn't have the trailer until my 1pm reservation. Very unhappy with this process and will not go through it again. If I had any other options I would not have made the reservation in the first place, Have used U-Haul many times in many places in the past but this may just be the last time I do.
The equipment (utility trailer) was not easy to get to. It was even more difficult to drop off, and if it was dark forget it. The equipment had some damage from previous rentals, but did the job I needed it to do. I did reserve the equipment, and the equipment was available the day of the rental.
Discourage after-hours pickup. It's a remote location with spotty internet and phone service. I was told by an employee of the pickup location that I could call that number if I had trouble after hours. I did have trouble and I did call and was refused help by the owner of the business. He was downright rude to me.
Online process is awful and staff at Lathrop was not helpful. Will not recommend.
This was 40 minutes out of our way in the middle of nowhere. My pick up place was NOT guaranteed, and I was NOT informed until the night before. Furthermore, there was NOT a furniture dolly in the truck. We paid $10 for something we didn't even receive, and the lady on the phone said there wasn't really anything we could do since I still needed a truck to move and the closest truck was 40 minutes from our storage unit. I booked the truck a MONTH in advance. I'm not sure how a truck company couldn't get a truck from Lathrop MO to St. Joseph MO within a month, but it didn't happen.
I would not recommend mobile check in. It was the worst experience ever and caused delay in our over all move. The customer service reps where very bland and not friendly or helpful
He was insulting and he stole $65 from my bank using the info I gave when I rented the truck
First of all they didn't have the 26' truck I wanted at any of the locations in the nearest town despite booking my reservation almost 2 weeks in advance. Then at the last minute I was set up at a pick-up location almost 40 miles away. This forced me to change my plans and get the truck after hours which involved the self check out process. The pick-up location was very poorly lit which didn't allow me to complete the pre inspection process properly because I couldn't really see anything well. Only in the light of day the next morning could I see that the cab was fairly dirty with a few dead flys on the dash. Also, instead of the 12 blankets I requested I was given an appliance dolly that I didn't need. Upon returning the vehicle to the drop off location I was then charged about$120 on fines for a cleaning fee and the "missing" blankets that I never received in the first place. Maybe I should have kept the dolly for myself?! I will call customer service to hopefully resolve these issues but otherwise I will post this review on every website possible and take it up with the BBB if need be.
Sam was very helpful and did everything he could to make sure I had my problems fixed that the pickup location caused. If he could not fix it himself he directed me to where to call to get it straightened our.
Contract shows I got 60 blankets but they only had 39 now they want to charge me 210.00 also the a/c was not working on the truck. That was nice 500 mi trip tried to contact roadside assistants could not get anyone to answer the car hauler was not on the contract now they want more money. I would like someone to call me about all this I can't wait 30 min to an hour for coustomer service any more
My last rental I was told to drop off here on a Sunday. This location was closed but I was able to call the owner and he let me drop the trailer then he checked it in for me after the Holiday. He is very helpful and friendly.
Always super fast!!!
Super fast and friendly
everything was fine.
The trailers do not have a jack on them, it is very difficult to hook up and disconnect the trailer from your vehicle.
UHaul representative couldn't figure out how to rent the trailer properly which lead to a lot of confusion after I'm already on the road and towing the trailer. Won't be renting from Sam's again.
Sam did not ask if I wanted insurance. It was automatically added to my bill. He changed the reservation that I made and did not clearly explain that he was doing that.
Sam was fine. However on this Saturday was the day the U-Haul computers were down and the gal named Britney from KC [(913)-287-1888], who had called me Friday to confirm, had no interest in helping me with my reservation. I finally was able to get ahold of customer service and do the deal over the phone. Sam had no paper contracts and he needs them ASAP.
This is not a negative on Sam's Body and Glass. The St. Joseph, MO office didn't book our reservation correctly, so when my husband went to pick up the trailer, it was not available. We even went in to the store to reserve it, and purchased a tow hitch. However, we were glad to have someone work with us on the 800 number, and get the trailer booked at Sams. It was a bit out of the way, but we were glad to get our tasks done on the day we had taken off work.
Sam and his crew were GREAT! Very helpful and friendly.
I am still waiting to hear from management over the issue I had gettig the truck. Spoke with Deloris Wagner on Saturday. I was suppose to pick the truck up 2 miles from my location, had to drive 30 miles to Lathrop, MO to pick the truck up total of 60 miles to and from. I was told from The Kearney store and Doris that I would not have to pay for the 60 miles vs. 6 miles. Called today and the issue STILL has not been resolved. Not very pleased at this time. Would appreciate SOMEONE to correct this issue. I reserved the truck in advanced and was called the morning I was suppose to pick the uhaul up that I had to drive to Lathrop, MO. Please have someone take care of this issue!
The truck was in poor condition. It was dirty and the rear tires were worn to the wear indicators. That's no reflection on the pickup location.
when changing pick up sites from where originally booked, make sure to have several contact modes available to contact customer. delayed our start by 2 hours having to travel to a different location than where booked.
Since there isn't an "average" selection on three of the questions, we marked them as "not applicable". The personnel seemed unfamiliar with the computer and ended up being locked out of the UHaul site. It took quite a long time to return the truck...so all in all Sam's was average.